Dealership Parts Counter Associate - Key Ford of Exeter

Key Auto Group; Exeter Township (Berks County); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Key Auto Group's Key Ford of Exeter is seeking a Dealership Parts Counter Associate to assist in the parts sales process from start to finish and to communicate with staff and customers in a friendly, professional manner.

You will read and understand parts catalogs, answer calls with price quotes, verify pricing against shop estimates, and help maintain stock accuracy through weekly bin checks, while supporting both internal and external customers.

Competenze

• High School Diploma or equivalent and prior auto parts sales experience (preferred).
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume.
• Valid driver's license and clean driving record.

Mansioni

• Assist in the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, and provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock
• Notify the site manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on the service repair order
• Other duties as assigned

Conoscenze

Customer service

Communication

Time management

Reading catalogs

Formazione

High School Diploma or equivalent

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dealership Parts Counter Associate - Key Ford of Exeter

Parts Counter Sales Exeter, PA, US

2 days ago Requisition ID: 6271

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.

Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.

Responsibilities

Assist in the parts sales process from start to finish

Communicate with staff and customers in a friendly and professional manner

Converse effectively/efficiently regarding customer parts status

Read and understand the parts catalog when looking up and speaking to specific parts

Answer phone calls, and provide price quotes and other information to customers

Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate

Provide high-level service to both internal and external customers

Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock

Notify the site manager of out-of-stock parts or shop materials that need immediate attention

Locate out-of-stock parts from outside sources and submit an emergency order, if necessary

Make sure all internal requests for parts are billed on the service repair order

Other duties as assigned

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred)

Eager to improve in a dynamic work environment

Strong interpersonal and time management skills

Ability to read/interpret safety and maintenance documents

Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

Valid driver's license and clean driving record