Auto Parts Counter Associate - Growth & Customer Service

Key CDJR; Exeter Township (Berks County); Presencial; USD 22.000 - 33.000; Jornada completa

Descripción de la vacante

Key Ford of Exeter in Exeter, PA is seeking a Dealership Parts Counter Associate to assist in the parts sales process, communicate with customers and staff, and ensure accurate pricing and stock availability. The role emphasizes reading catalogs, handling calls, and aligning pricing with estimates.

Requirements include a high school diploma or equivalent, with preferred auto parts sales experience, and strong interpersonal plus math skills.

Formación

• High School Diploma or equivalent and prior auto parts sales experience (preferred).
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume.
• Valid driver's license and clean driving record.

Responsabilidades

• Assist in the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, and provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate.
• Provide high-level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock.
• Notify the site manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on the service repair order.
• Other duties as assigned.

Conocimientos

Interpersonal skills

Time management

Customer service

Reading comprehension

Math calculations

Educación

High School Diploma or equivalent

Descripción del empleo

Key Ford of Exeter in Exeter, PA is seeking a Dealership Parts Counter Associate to assist in the parts sales process, communicate with customers and staff, and ensure accurate pricing and stock availability. The role emphasizes reading catalogs, handling calls, and aligning pricing with estimates.

Requirements include a high school diploma or equivalent, with preferred auto parts sales experience, and strong interpersonal plus math skills.