Automotive Parts Manager - Lead Parts & Customer Service

Key Auto Group; Exeter Township (Berks County); Vor Ort; USD 50.000 - 75.000; Vollzeit

Zusammenfassung

Key Auto Group is seeking a Dealership Parts Manager for Key Ford of Exeter in Exeter, PA. The role oversees the parts sales process from start to finish, communicates with staff and customers in a friendly and professional manner, and ensures accurate pricing and part availability.

The position requires a high school diploma and, ideally, prior auto parts sales experience, with a focus on strong interpersonal and time management skills.

Qualifikationen

• High school diploma or equivalent; auto parts sales experience preferred.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Valid driver's license with clean driving record.

Aufgaben

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, and provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify the parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from an outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on the service repair order
• Receive payment from retail customers or obtains credit authorization
• Other duties as assigned

Kenntnisse

Interpersonal skills

Time management

Reading safety docs

Calculations

Driver's license

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Key Auto Group is seeking a Dealership Parts Manager for Key Ford of Exeter in Exeter, PA. The role oversees the parts sales process from start to finish, communicates with staff and customers in a friendly and professional manner, and ensures accurate pricing and part availability.

The position requires a high school diploma and, ideally, prior auto parts sales experience, with a focus on strong interpersonal and time management skills.