Dealership Parts Counter Associate - Key Ford of Exeter

Key CDJR; Exeter Township (Berks County); On-site; USD 22,000 - 33,000; Full time

Job summary

Key Ford of Exeter in Exeter, PA is seeking a Dealership Parts Counter Associate to assist in the parts sales process, communicate with customers and staff, and ensure accurate pricing and stock availability. The role emphasizes reading catalogs, handling calls, and aligning pricing with estimates.

Requirements include a high school diploma or equivalent, with preferred auto parts sales experience, and strong interpersonal plus math skills.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred).
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume.
• Valid driver's license and clean driving record.

Responsibilities

• Assist in the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, and provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate.
• Provide high-level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock.
• Notify the site manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on the service repair order.
• Other duties as assigned.

Skills

Interpersonal skills

Time management

Customer service

Reading comprehension

Math calculations

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dealership Parts Counter Associate - Key Ford of Exeter

Parts Counter Sales Exeter, PA, US

2 days ago Requisition ID: 6271

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.

Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.

Responsibilities

• Assist in the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, and provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock
• Notify the site manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on the service repair order
• Other duties as assigned

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record