Dealership DMS Training & Go-Live Lead

CliftonLarsonAllen LLP; Charlotte (NC); On-site; USD 95,000 - 140,000; Full time

Job summary

CliftonLarsonAllen LLP (CLA) seeks an experienced Tekion Engagement Consultant to lead end-to-end dealership deployments of DMS solutions. You will deliver end-user training, configure DMS workflows, and support testing and change management to ensure successful adoption.

You will collaborate with project teams, managers, and client staff across Sales, Service, Parts, and Accounting, traveling (>50%) to client sites. A Bachelor's degree plus 6+ years in related roles is required.

Qualifications

• 6+ years of relevant experience required.
• Bachelor's degree is required.
• Combination of experience, education, and training may be accepted in lieu of degree.

Responsibilities

• Lead simulation training, go-live, and post-go-live support.
• Serve as primary client contact during deployment.
• Deliver product training to dealership staff across Sales, Service, Parts, and Accounting.
• Schedule and lead status meetings and manage implementation communications.
• Execute test plans, support UAT and QA efforts.
• Translate business requirements into DMS configurations and enhancements.
• Analyze dealership processes and propose improvements.
• Support change management initiatives to drive adoption.
• Partner with project managers to identify risks and mitigate issues.
• Submit and manage support tickets using Slack and Teams.

Skills

DMS knowledge

End-user training

Change management

Client communication

Project coordination

Education

Bachelor's degree

Tools

DMS software

Slack

Microsoft Teams

MS Office

Ticketing systems

Job description

CliftonLarsonAllen LLP (CLA) seeks an experienced Tekion Engagement Consultant to lead end-to-end dealership deployments of DMS solutions. You will deliver end-user training, configure DMS workflows, and support testing and change management to ensure successful adoption.

You will collaborate with project teams, managers, and client staff across Sales, Service, Parts, and Accounting, traveling (>50%) to client sites. A Bachelor's degree plus 6+ years in related roles is required.