Automotive DMS Implementation Lead — Training & Go-Live

CLA (CliftonLarsonAllen); Orlando (FL); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401k

Dental coverage

Vision coverage

Job summary

CLA is seeking a Tekion Engagement Consultant to guide automotive dealership clients through Simulation Training, Go-Live, and post-deployment support. You will translate requirements into DMS configurations, deliver end-user training, and collaborate with project teams to ensure successful implementations.

You will travel to client sites (>50%) and act as the primary liaison during deployments, aiding testing, change management, and issue resolution. A Bachelor's degree is required.

Qualifications

• 6 years of relevant experience required.
• Bachelor's degree required; combination of experience and training may be accepted.
• Experience with automotive dealership processes and DMS implementations.

Responsibilities

• Lead Simulation Training, Go-Live, and post-go-live support.
• Serve as primary client contact during deployment and provide post-go-live support.
• Deliver product training to dealership staff across Sales, Service, Parts, and Accounting.
• Schedule and lead status meetings; manage communications and training schedules.
• Execute test plans, conduct UAT, and support QA efforts.
• Translate business requirements into DMS configurations and enhancements.
• Analyze dealership processes and apply best practices to improve outcomes.
• Support change management and mitigation strategies with project managers.
• Submit and manage support tickets; collaborate via Slack and Teams.

Skills

DMS knowledge

Automotive dealership processes

Microsoft Office

Slack

Education

Bachelor's degree

Tools

Dealer Management System (DMS)

Microsoft Teams

Ticketing systems

Slack

Job description

CLA is seeking a Tekion Engagement Consultant to guide automotive dealership clients through Simulation Training, Go-Live, and post-deployment support. You will translate requirements into DMS configurations, deliver end-user training, and collaborate with project teams to ensure successful implementations.

You will travel to client sites (>50%) and act as the primary liaison during deployments, aiding testing, change management, and issue resolution. A Bachelor's degree is required.