Dealer Success Enablement Consultant

Capital One; Cleveland (OH); On-site; USD 110,000 - 125,000; Full time

Job summary

Capital One is seeking a Dealer Success Manager to act as a strategic consultant and customer-centric partner for auto dealers within the POD framework. You will drive adoption of Navigator Platform, enable training, and execute ROI conversations with dealership stakeholders, while traveling up to 50% in the Cleveland metro area.

Responsibilities include collaborating with ASMs and POD members to align market strategies, improving processes, and providing subject-matter expertise on Navigator

Qualifications

• Experience in process management.
• Experience in relationship management.

Responsibilities

• Strategic POD partnership with ASM and POD team to develop market strategies and sales goals.
• Own the customer adoption and retention lifecycle for Navigator Platform and support sales efforts.

Skills

Process Management

Relationship Management

Education

High School Diploma

Bachelor's Degree

Job description

Capital One is seeking a Dealer Success Manager to act as a strategic consultant and customer-centric partner for auto dealers within the POD framework. You will drive adoption of Navigator Platform, enable training, and execute ROI conversations with dealership stakeholders, while traveling up to 50% in the Cleveland metro area.

Responsibilities include collaborating with ASMs and POD members to align market strategies, improving processes, and providing subject-matter expertise on Navigator