Dealer Strategy Architect — Tech Enablement & Growth

Caterpillar Financial Services Corporation; Peoria (IL); On-site; USD 128,000 - 193,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off plan

401(k) savings plans

Relocation assistance

Tuition Reimbursement

Job summary

Caterpillar Inc. is seeking a Dealer Strategy Consultant to shape how dealers build and scale technology capabilities, driving measurable customer and business outcomes. The role requires turning enterprise priorities into practical dealer execution plans and influencing senior stakeholders across a complex distribution network.

Location options include Peoria, IL or Irving, TX, with up to 40% travel. The position is onsite five days a week and relocation is available.

Qualifications

• Understands dealer and customer needs, builds solutions that improve satisfaction and connects customer expectations to business priorities.
• Analyzes complex information, weighs risks and alternatives, and makes informed decisions that support business and dealer outcomes.
• Communicates clearly with varied audiences, tailors messages appropriately, and translates complex information into actionable guidance.
• Builds trusted relationships with dealers and internal partners, manages expectations, and collaborates to resolve issues and advance shared goals.
• Connects market trends, organizational priorities, and dealer capabilities to build practical strategies and scalable execution plans.

Responsibilities

• Define and operationalize the dealer technology winning recipe, including framework, structure, roles, governance, and capability expectations.
• Partner with Dealer Sales Development to assess readiness, identify gaps, and build execution roadmaps that support near-term milestones.
• Drive adoption of CI Technology Expectations through clear dealer standards, accountability models, and execution guidance.
• Align dealer strategy across sales, service, rental, parts, and technology to support an integrated, scalable customer experience.
• Support executive dealer engagement with clear messaging, strategy reviews, and decision-ready recommendations.

Skills

Customer Focus

Decision Making

Effective Communications

Relationship Management

Strategic Thinking

Job description

Caterpillar Inc. is seeking a Dealer Strategy Consultant to shape how dealers build and scale technology capabilities, driving measurable customer and business outcomes. The role requires turning enterprise priorities into practical dealer execution plans and influencing senior stakeholders across a complex distribution network.

Location options include Peoria, IL or Irving, TX, with up to 40% travel. The position is onsite five days a week and relocation is available.