Dealer Services Specialist II

Cox Automotive; Riverside (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

Paid vacation and company holidays (从日

Great healthcare benefits from day 1

Generous 401(k) with up to 8% company

Employee discounts on hundreds of ices

Great coworkers who love being part of

Job summary

Manheim, part of the Cox family, is seeking a Dealer Services Specialist II to be the go-to for dealer clients and ensure a smooth, professional auction experience. You’ll promote products, help prep vehicles, and negotiate bids, acting as the friendly face on auction days.

The role emphasizes quick thinking, problem solving, and strong communication to thrive in a fast-paced team environment.

Qualifications

• HS diploma or GED plus 3 years in a related field.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced team.
• Ability to sit or stand for long periods and lift up to 15 lb.
• Color vision and distance judgment.

Responsibilities

• Represent the dealer sales lane on sale days.
• Promote Manheim’s products and services.
• Help dealers prepare vehicles for auction.
• Negotiate bids and advise on pricing.
• Serve as a friendly face for clients and resolve issues.

Skills

Communication skills

Interpersonal skills

Problem solving

Team adaptability

Physical stamina

Education

HS diploma or higher

Job description

Love cars? Love people? You might just love this job. We’re on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.

This isn’t your average desk job. You’ll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day — keeping everything running like a well-oiled machine.

Perks? You bet:

• Competitive pay
• Referral bonuses once you’re on board
• Paid vacation and company holidays (from day 1)
• Great healthcare benefits from day 1
• Generous 401(k) with up to 8% company match
• Employee discounts on hundreds of items
• Great coworkers who love being part of a team

At Cox, we believe in being transparent – [click here for our benefits overview].

Here’s what you’ll be doing:

• Representing the dealer sales lane on sale days
• Promoting Manheim’s awesome products and services
• Helping dealers get vehicles ready for auction
• Negotiating bids, consulting on pricing, and offering reconditioning advice
• Solving problems and being the friendly face our clients count on

Who You Are:

Quick thinker, problem solver, relationship builder — and ready to make every auction day a success.

Minimum:

• High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED
• Strong communication and interpersonal skills.
• The ability to perform at a high level and adapt within a fast-paced team environment.
• The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
• Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus

Preferred:

• 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
• Previous experience in sales support role.
• Bilingual English/Spanish a plus

Cruise into the fast lane with us. Join Cox today!