Dealer Services Specialist II

Cox Automotive; Riverside (CA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses once you're on board

Paid vacation and company holidays (on

Great healthcare benefits from day 1

Generous 401(k) with up to 8% company

Employee discounts on hundreds of item

Great coworkers who love being part of

Job summary

Manheim, part of Cox Automotive, seeks a Dealer Services Specialist II to be the go-to for dealer clients and ensure a smooth, professional auction experience. You’ll act as the pit crew for auction day, coordinating tasks and maintaining a high-energy, customer-focused environment.

Requirements include HS diploma with 3 years in related field, strong communication, and the ability to work in a fast-paced team. Bilingual in English/Spanish is a plus.

Qualifications

• High School Diploma/GED required; other combinations considered.
• Strong communication and interpersonal skills.
• Ability to perform well in a fast-paced team environment.
• Ability to sit or stand for prolonged periods and lift up to 15 pounds.
• Vision requirements: color vision and distance judgment.

Responsibilities

• Represent the dealer sales lane on sale days.
• Promote Manheim's products and services.
• Help dealers get vehicles ready for auction.
• Negotiate bids, advise on pricing, and offer reconditioning guidance.
• Resolve issues and serve as the friendly face for clients.

Skills

Communication skills

Interpersonal skills

Problem solving

Bilingual English/Spanish a plus

Education

High School Diploma / GED

Any degree/certification beyond HS

Job description

Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.

This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.

Perks? You bet:

• Competitive pay
• Referral bonuses once you're on board
• Paid vacation and company holidays (from day 1)
• Great healthcare benefits from day 1
• Generous 401(k) with up to 8% company match
• Employee discounts on hundreds of items
• Great coworkers who love being part of a team

Here's what you'll be doing:

• Representing the dealer sales lane on sale days
• Promoting Manheim's awesome products and services
• Helping dealers get vehicles ready for auction
• Negotiating bids, consulting on pricing, and offering reconditioning advice
• Solving problems and being the friendly face our clients count on

Who You Are:

Quick thinker, problem solver, relationship builder - and ready to make every auction day a success.

Minimum:

• High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED
• Strong communication and interpersonal skills.
• The ability to perform at a high level and adapt within a fast-paced team environment.
• The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
• Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus

Preferred:

• 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
• Previous experience in sales support role.
• Bilingual English/Spanish a plus

USD 24.09 - 36.11 per hour

Compensation:

Hourly pay rate is in the range of $24.09 - $36.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets