Dealer Services Pro II: In-Lane & Online Sales

Cox Automotive Inc.; Matteson (IL); On-site; USD 30,403 - 45,639; Full time

Benefits offered by this job

Paid time off

Paid holidays

Additional leave for various circumstances

Job summary

A leading automotive services company in Matteson, Illinois, is searching for a Dealer Services Specialist II to enhance dealer relationships and promote auction services. You will be instrumental in ensuring operational excellence on sale days through effective communication with customers and team members. The position offers competitive pay ranging from $22.07 to $33.13 per hour, depending on experience, and provides robust benefits including generous paid time off.

Qualifications

• 4 years of experience in customer service or related fields such as auctions or car dealerships.
• Valid driver's license required.
• Ability to adapt in a fast-paced environment.
• Excellent customer service skills needed.

Responsibilities

• Champion sale day preparations and ensure high-level customer service.
• Investigate and resolve customer problems as a liaison.
• Educate customers on Manheim services.
• Develop and strengthen relationships with dealers.

Skills

Customer Service

Effective Communication

Problem-Solving

Interpersonal Skills

Computer Skills

Education

High school diploma/GED with related experience

AS/AA degree, BS/BA degree or certification in a related discipline

Tools

MS Office

Internet Skills

Job description

A leading automotive services company in Matteson, Illinois, is searching for a Dealer Services Specialist II to enhance dealer relationships and promote auction services. You will be instrumental in ensuring operational excellence on sale days through effective communication with customers and team members. The position offers competitive pay ranging from $22.07 to $33.13 per hour, depending on experience, and provides robust benefits including generous paid time off.