Dealer Relationship & Growth Specialist

OPENLANE; Kenly (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits

Immediately vested 401K (US) or RRSP (

Paid Vacation, Personal, and Sick Time

Paid maternity and paternity leave (US

Job summary

AFC (Automotive Finance Corporation) seeks a Relationship Specialist to build strong dealer relationships and manage financing options for independent auto dealers. You will handle client interactions, assess risks, and grow AFC revenue within your territory.

Based in Wilmington or Raleigh area, you will travel 50–75% to support current and prospective customers, using CRM tools to track activity and opportunities while maintaining a people-first approach and high accountability.

Qualifications

• 3–5 years of experience in customer-facing, sales or sales support roles.
• Strong communication and relationship-building skills.
• Ability to travel 50–75% within the market.
• Proven sales aptitude and ability to resolve dealer issues.

Responsibilities

• Use CRM tools to understand customer needs and manage work queues.
• Grow portfolio organically and support promotional efforts for campaigns.
• Manage, service, and balance risk on customer accounts.
• Drive new growth opportunities and nurture existing accounts.
• Collaborate with team to support dealer success.

Skills

Customer service

Sales experience

CRM tools

Communication

Time management

Tools

Salesforce

Tableau

Google Workspace

Job description

AFC (Automotive Finance Corporation) seeks a Relationship Specialist to build strong dealer relationships and manage financing options for independent auto dealers. You will handle client interactions, assess risks, and grow AFC revenue within your territory.

Based in Wilmington or Raleigh area, you will travel 50–75% to support current and prospective customers, using CRM tools to track activity and opportunities while maintaining a people-first approach and high accountability.