Dealer Relations Manager

Ladders; United States; Remote; USD 100,000 - 105,000; Full time

Benefits offered by this job

Annual incentive plan eligibility

Global mobility benefits

Opportunities for professional develop

Supportive and growth-oriented work

Job summary

Ladders is seeking a Dealer Relations Manager to join its finance and insurance team remotely from the United States. You will manage relationships with dealership partners in a defined territory, drive product adoption, and coordinate product launches while delivering training and support to ensure smooth execution.

Ideal candidates have 3–5 years in sales/marketing or customer service within luxury automotive retail, strong CRM skills, and proven relationship-building abilities.

Qualifications

• Bachelor's degree in business-related field.
• 3–5 years in sales, marketing, or customer service in luxury automotive retail.
• Strong familiarity with CRM tools and technology.
• Excellent verbal and written communication skills.

Responsibilities

• Manage daily dealer relations and promote product adoption
• Plan and oversee product launch strategies and their implementation
• Deliver ongoing training and performance visits to dealerships
• Act as the main contact for troubleshooting dealership issues
• Provide best practice insights to dealerships and team members
• Communicate product updates and ensure timely implementations
• Maintain relationships with 20+ accounts across a defined territory

Skills

CRM tools

Communication

Relationship management

Luxury automotive sales experience

Team collaboration

Education

Bachelor's degree in Business/Management/Marketing

Tools

CRM software

Job description

For our client, we are seeking a Dealer Relations Manager to join the team of a leader in the Finance & Insurance space.

This role will manage relationships with dealership partners across a defined territory while supporting adoption of the company's products and services. The position will be responsible for coordinating product launch activity, delivering training, and serving as a key point of contact for issue resolution. Success in this role will require strong relationship management, clear communication, and the ability to drive consistent execution across multiple accounts.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $105,000 annually

Responsibilities

• Manage daily dealer relations and promote product adoption
• Plan and oversee product launch strategies and their implementation
• Deliver ongoing training and performance visits to dealerships
• Act as the main contact for troubleshooting dealership issues
• Provide best practice insights to dealerships and team members
• Communicate product updates and ensure timely implementations
• Maintain relationships with 20+ accounts across a defined territory

Qualifications

• Bachelor's degree in Business, Management, Marketing, or a related field
• 3-5 years of experience in sales, marketing, or customer service in luxury automotive retail
• Strong familiarity with CRM tools and technology
• Ability to communicate effectively, both verbally and in writing
• Proven relationship-building and negotiation skills
• Capacity to work independently as well as part of a team
• Willingness to travel 25% within the region and nationally as needed

Benefits

• Annual incentive plan eligibility
• Global mobility benefits
• Opportunities for professional development
• Supportive and growth-oriented work environment
• Collaboration with an enthusiastic and high-achieving team

Our client is an equal opportunity employer.