Dealer Relations Manager

automotiveMastermind Inc.; Chicago, Northern (IL, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

automotiveMastermind Inc. in Chicago seeks a Dealer Relations Manager to cultivate high‑level partnerships with automotive dealers.

You will align dealer goals with Market EyeQ capabilities, oversee onboarding, and drive adoption of our predictive marketing platform through coaching and regular performance reviews. You bring 3–5 years in sales, marketing or customer service within luxury automotive retail, with strong CRM experience, excellent communication, and the ability to travel 80‑100%

Qualifications

• Bachelor's degree in Business, Management, Marketing or related field.
• 3–5 years of experience in sales, marketing or customer service in luxury automotive retail.
• Significant experience with CRM tools.
• Strong communication and relationship-building skills.

Responsibilities

• Manage day-to-day dealer relationships and adoption of the company product.
• Execute launch planning and deliver training to dealers within territory.
• Serve as first point of contact for dealer issues and escalations.
• Collaborate with regional team and executive management to drive value proposition.
• Travel regionally and nationally 80–100% as needed.

Skills

CRM tools

Relationship building

Sales experience

Negotiation

Travel 80-100%

Education

Bachelor's degree in Business

Tools

CRM systems

Job description

At automotiveMastermind, we thrive on high energy at high speed. We’re an organization in hyper‑growth mode and have a fast‑paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best‑in‑class. Our cultural values of “Drive” and “Help” have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win.

What we do:

automotiveMastermind puts dealers in the driver’s seat with Market EyeQ. Market EyeQ is an automated sales and marketing platform that empowers dealers to close more deals by predicting future buyers and consistently marketing to them. Generate success in your loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services.

What you will do:

As a Dealer Relations Manager, you must possess superior communication skills that enable you to build high‑level relationships throughout the entire dealership. You consistently demonstrate a clear comprehensive understanding of our dealer partners goals, pain points, markets, and their competitors, as well as automotive business trends. You are highly organized, task and detail‑oriented, articulate, flexible, self‑motivated, and capable of working well under pressure. You are driven to provide the highest level of unwavering customer service through coaching, training, and consultation. Your professional experience has instilled a sense of urgency without compromising the strategic approach to achieve success for our dealer partners.

Ideal candidate:

We are seeking candidates local to the Chicago Market. You have practical experience, a comprehensive understanding, and strong working knowledge of how an automotive dealership runs day to day. You can travel as needed within and out of your defined territory. You continually strive to meet or exceed expectations in all aspects of your role, from servicing our partners to proactively contributing and collaborating with the team and dealerships. Possess an in depth understanding of our software platform functionality, related services and an overview of the technical functionality. Leverage this knowledge to strategically implement processes and work with executive management, floor management and other various departments within the dealership on appropriate usage.

Responsible for day‑to‑day dealer relationship management and champion the adoption and ongoing use of the company product in the dealerships Execute launch planning, manage the product implementation and deliver initial and ongoing training to meet the needs of the dealers in their area through regular monthly performance visits as well as the same to the regional team Serve as first point of contact for our handling dealerships issues and follows up on those that have been escalated Bring best practice knowledge of the product into the client organization to support the company’s value proposition to its dealerships and to teammates on the regional team Ensure that product changes, new features and releases are communicated and implemented in a timely manner to their accounts This position will cover a geographical area and work as part of a larger team reporting to a Director of Dealer Relations Responsible for the retention of 20+ accounts.

Who you are:

Bachelors’ degree in Business, Management, Marketing or a related field 3‑5 years professional experience working in sales, marketing or customer service in a luxury automotive retail environment Significant experience working with CRM tools and are at ease with technology Think quickly on your feet and handle ambiguity Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work Know how to establish rapport and develop meaningful relationships with your clients Negotiate effectively, finding the win‑win solution to problems Proactively solicit feedback, ask clarifying questions and resolve issues in a non‑confrontational way Ability to perform as part of a larger team and work independently to schedule and prioritize your work Regularly assess your own performance and adapt your work to achieve better results Must believe in what you do and feel a vested interest the company’s success.

This role requires 80%‑100% travel within the region and nationally as needed If you like wild growth and working with happy, enthusiastic over‑achievers, you’ll enjoy your career with us!

It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities.

Mobility delivers Essential Intelligence® that shapes decision making.

As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.