Dealer Performance Enablement Coach

Stellantis NV

Phoenix (AZ)

On-site

USD 120,000 - 160,000

Full time

11 days ago

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Job summary

Stellantis NV is seeking a seasoned Retail Process Improvement Manager to bridge the Dealer Performance Analytics team with area sales managers across a Business Center. You will translate diagnostic outputs and intervention playbooks into ASM-oriented plans and coach ASMs to drive dealer conversations at scale.

You will build ASM capability, maintain weekly coaching cadences, and escalate issues when needed.

Qualifications

Bachelor's degree required.
10+ years in automotive retail, field sales, or dealer consulting.
Experience influencing dealer principals and GSMs.
Strong coaching instincts and ability to build capability in others.
Willingness to travel extensively within the assigned BC.

Responsibilities

Translate dealer performance analytics into dealer-specific intervention plans with area sales managers.
Coach ASMs on using diagnostics, scorecards and playbooks in dealer conversations.
Establish and maintain a consistent ASM performance cadence (weekly coaching, reviews, accountability).
Identify ASMs needing coaching or escalation and route to Senior Field Intervention Lead.
Support ASMs in preparing and delivering dealer-specific intervention plans for priority dealers.
Attend dealer meetings with ASMs to coach in real time and ensure credible intervention plans.
Track dealer progress and maintain visibility on responses across the BC.
Serve as field intelligence source for feedback to Dealer Performance Analytics and share best practices.
Flag dealer-level issues requiring OEM action and route to appropriate workstream.