Dealer (On Call) (36970)

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 25,000 - 44,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage seeks a Table Games Dealer to manage card dealing, cash and chip transactions, and ensure accurate payouts. The role emphasizes guest service, adherence to AML regulations, and maintaining table integrity in a fast-paced casino environment.

The ideal candidate will handle wagers properly, stay compliant with internal controls, and communicate effectively with the public while delivering a high-quality guest experience.

Qualifications

• High school diploma or GED.
• Experience dealing cards preferred.
• Ability to handle cash and chip transactions accurately.
• Excellent communication with the public.

Responsibilities

• Provides excellent guest service.
• Maintain a friendly relationship with customers.
• Exchange cash for playing chips.
• Ensure that wagers are placed before cards are dealt.
• Deals cards according to casino standard procedures.
• Compute payable odds to pay winning bets.
• Pay winning bets and collect losing bets.
• Possess good working knowledge and understanding of Agua Caliente 21 games.
• Adheres to casino policies, procedures and internal controls.
• Maintains integrity of table games activity.
• Responsible for table security at all times.
• Maintain a clean and neat table at all times.
• Responsible for depositing paperwork in drop box.
• Verify currency before placing in drop box.

Skills

Card dealing

Cash handling

Customer service

Attention to detail

Education

High school diploma or GED

Job description

A Table Games Dealer deals cards, sells chips to customers, pays customers and collects bets, and verifies fills/credits.

Essential Duties And Responsibilities (other Duties May Be Assigned)

Provides excellent guest service.

• Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
• Maintain a friendly relationship with customers.
• Exchange cash for playing chips.
• Ensure that wagers are placed before cards are dealt.
• Deals cards according to casino standard procedures.
• Compute payable odds to pay winning bets.
• Pay winning bets and collect losing bets.
• Possess good working knowledge and understanding of Agua Caliente 21 games.
• Adheres to casino policies, procedures and internal controls.
• Maintains integrity of table games activity.
• Responsible for table security at all times.
• Maintain a clean and neat table at all times.
• Responsible for depositing paperwork in drop box.
• Verify currency before placing in drop box.

Supervisory Responsibilities

• None

Qualifications

GAMING EXPERIENCE REQUIRED

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

• High school diploma or GED.
• One or more years related experience and/or training; or equivalent combination of education and experience in dealing cards.
• Must be auditioned, meet the Agua Caliente Casinos requirements for dealing efficiency and pass appropriate proficiency test.
• Must be able to deal the game in a fluid manner.
• Must possess the ability to differentiate Cheque color and appropriate values of each.
• Must have a professional demeanor and be able to communicate well with the public.

Working Conditions/Physical Demands

• To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift.
• Must be able to work in a smoke filled environment.
• Typically the individual will be housed in an office environment.
• The noise level in the work environment is usually moderate, but will elevate when located in the casino environment.
• Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.