Deal Operations Analyst

Webflow; California; Hybrid; USD 96,000 - 130,000; Full time

Job summary

Webflow is seeking a Deal Operations Analyst to enhance sales processes and drive automation initiatives within their Revenue Operations team. This role involves optimizing Salesforce workflows, managing contract lifecycles, and collaborating across teams to ensure seamless operations. Ideal candidates will have strong experience in Salesforce CPQ and a proactive problem-solving approach.

Benefits

Equity ownership (RSUs)

100% employer-paid healthcare

12 weeks paid parental leave

Flexible PTO

Access to mental wellness resources

Qualifications

• 2+ years in Deal Desk, Revenue Operations, or similar.
• Experience optimizing Salesforce processes.
• Proficiency in CRM tools and analytics platforms.

Responsibilities

• Lead automation initiatives within Revenue Operations.
• Manage CPQ workflows and optimize Salesforce processes.
• Collaborate with sales and post-sales on renewals.

Skills

Salesforce

Salesforce CPQ

Analytical mindset

Cross-functional collaboration

Problem-solving

Tools

Slack

DocuSign

Ironclad CLM

Census

Job description

At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we’re redefining how teams Build, Manage, and Optimize for the web — combining visual development, powerful content management systems, AI-driven personalization, seamless hosting, and end-to-end analytics in a single, unified platform. With AI at the core, Webflow helps teams move faster, create more performant digital experiences, and scale without heavy engineering support. From independent designers and creative agencies to global enterprises, hundreds of thousands of organizations use Webflow to turn ideas into reality — and to power what’s possible on the web.

We’re looking for a Deal Operations Analystat Webflow to join our Revenue Operations team. In this role, you will focus on driving automation initiatives from start to finish, optimizing sales processes, and ensuring seamless operations within our go-to-market teams. You’ll work cross-functionally to build scalable and efficient processes to enhance CPQ and Salesforce workflows, and improve contract lifecycle management. Additionally, you’ll collaborate with internal teams and have some initial customer interaction to facilitate a smooth transition from sales to post-sales.

This role is ideal for a proactive problem-solver with strong experience executing automation projects end-to-end, and expertise in CPQ, Salesforce, and contract lifecycle management within a SaaS business.

About the role:

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time
• Permanent
• Exempt
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • United States (all figures cited below are in USD and pertain to workers in the United States)
    • Zone A: $101,760 - $129,120
    • Zone B: $96,000 - $122,880
    • Zone C: $91,200 - $116, 640
  • Canada (all figures cited below are in CAD and pertain to workers in the Canada
    • Zone A: $114,240 - $145,920

This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Manager, Deal Desk

As a Deal Operations Analyst you’ll…

• Automation & Process Optimization: Lead end-to-end automation initiatives within Revenue Operations, to improve efficiency within systems including Salesforce, Salesforce CPQ, Slack, Ironclad and Census.
• CPQ & Salesforce Optimization: Manage CPQ workflows and optimize Salesforce processes to enhance deal execution and reporting. Ownership of deal approvals as part of our order management process.
• Customer & Stakeholder Collaboration: Partner with sales, post-sales, and customers on renewals processing, streamlining handoffs, enhancing automation adoption, and ensuring data accuracy and compliance.
• Contract Lifecycle Management: Support automation of contract workflows, ensuring compliance and efficiency.
• Risk Mitigation & Continuous Improvement: Identify Quote to Cash inefficiencies, propose solutions, and drive operational improvements.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

Requirements:

• Proficiency in using Salesforce & Salesforce CPQ, particularly with approval workflows and optimizing Salesforce processes to enhance deal execution and reporting.

You’ll thrive as a Deal Operations Analyst if you:

• Have 2+ years of experience in a Deal Desk, Revenue Operations, or similar role, with a track record of meeting or exceeding renewal targets in a fast-paced environment.
• Possess an analytical mindset with a data-driven approach to identifying risks and opportunities, and proficiency in CRM tools (e.g., Salesforce) and analytics platforms.
• Are comfortable working with systems like Slack, Census, DocuSign, DocGen, and Ironclad CLM or other similar tools.
• Excel in cross-functional collaboration, partnering effectively with Customer Success, Sales, Finance, and Legal teams.
• Communicate clearly and effectively, both verbally and in writing, with the ability to articulate value propositions and renewal strategies.
• Solve problems proactively, demonstrating strong critical-thinking skills.
• Stay curious and open to growth, building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact.

Preferred Skills:

• Have experience working in a high-growth SaaS or technology environment.
• Possess knowledge of subscription-based pricing models

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement
• Flexible PTO for all locations and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support work and wellness
• 401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

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