Deal Desk Manager

QA Wolf, Inc; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

QA Wolf, a leading company in automated software testing, is seeking a Deal Desk Manager. This role requires experience in billing and finance within a SaaS context, with responsibilities including contract management and collaboration with various business functions. Enjoy a competitive salary and comprehensive benefits in a remote-first work environment.

Benefits

100% Medical, dental, and vision coverage

28 days of paid time off (PTO)

401(k) plan

Qualifications

• 4+ years of experience in a billing, finance, or revenue operations role ideally within a SaaS company.
• Familiarity with billing/CRM systems.
• Proactive and detail-oriented approach to contract management.

Responsibilities

• Review and modify customer contracts ensuring alignment with terms and approvals.
• Manage billing processes and customer communications for overdue invoices.
• Collaborate with cross-functional teams to maintain billing documentation and identify workflow improvements.

Skills

Attention to detail

Organizational skills

Critical thinking

Written communication

Education

4+ years in billing, finance, or revenue operations

Tools

Salesforce

Stripe

Job description

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Recruiting at QA Wolf | Building the Wolf Pack one Wolf at a time!

QA Wolf

We’re on a mission to eliminate every software bug in the world. Companies spend over $70 billion a year on software testing…with not-so-great results. Bugs continue to wreak havoc on customers and prevent companies from achieving their goals.

QA Wolf is the first QA solution that guarantees automated test coverage. We help world-class teams ship faster and more confidently and are the top-rated QA solution on G2.

QA Wolf is backed by top-tier venture capital and industry leaders including Scale, Inspired Capital, and founders of PayPal and AngelList. The founding leadership team brings experience from Amazon, Bridgewater, ZipDrug, and more.

QA Wolf is headquartered in Seattle and is a remote-first team. We are looking for a Deal Desk Manager to partner closely with our Finance, RevOps, and Sales teams.

We are looking for someone who has

• 4+ years of experience in a billing, finance, or revenue operations role (ideally within a SaaS company)
• Familiarity with Stripe, Salesforce, other billing / CRM systems, and maintaining pricing details and product configurations in a pricebook or similar system
• High attention to detail and strong organizational skills, particularly with document tracking and contract data
• Strong written communication skills and ability to work cross-functionally
• Critical thinking and proactively identifies improvements or gaps; we are a fast-paced startup and looking for sharp individuals who are comfortable owning processes

Things you will do

• Review and modify customer contracts to ensure alignment with negotiated terms, pricing, and business approvals
• Partner with Sales, Legal, and Finance to adjust commercial agreements in accordance with deal-specific structures, discounting, and non-standard terms
• Contract entry: review and enter contract terms, pricing, and dates into Salesforce with a high level of accuracy
• Cross-functional coordination: collaborate closely with Finance, RevOps, and Sales to ensure smooth deal execution and accurate billing
• Process improvement: maintain billing documentation, update metadata in systems, and identify opportunities to improve workflows
• Billing management: manage customer billing in Stripe, including subscription setup, discounts, coupons, and payment methods
• Invoicing & collections: create, update, and upload invoices; handle overdue invoice processes and customer billing communications; follow up with customers to collect payments and assist with payments

We offer great compensation and many other benefits including:

• Base Salary of $110,000 – 150,000
• 100% Medical, dental, and vision
• 28 days of paid time off (PTO)
• A remote-first culture allows you to work virtually anywhere

Our Values

Make magic. We want to build a magical product for our customers and a magical place to work. Magic is striving for better than the best. Working with exceptional colleagues is exciting, inspiring, and the most important factor for creating a magical place to work.

Be open. Being open provides context people need to make great decisions. Openness builds trust, showing progress creates momentum, and open learnings from failures help us get better

Have freedom and ownership. Giving people freedom instead of developing processes to prevent them from using their own judgement, creates better decision making and accountability. To give people freedom they must have the skills, context, and ownership mentality to solve problems self-directed.

Deliver impact fast. Creative mavericks are motivated by doing great work, not by being told what to do. By creating a magical environment to attract talented people, by being open and providing context to make great decisions, then we can provide freedom and ownership for people to do great work and deliver impact fast.

Please note:Candidates must be physically located in and have legal authorization to work in the United States, Canada without the need for employer-sponsored work authorization, now or in the future. At this time, we are unable to sponsor visas (e.g., H-1B, TN or E-3 in the United States) or support employment based on temporary work authorization (e.g., CPT, OPT, or any EAD in the United States).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

• Industries

  Technology, Information and Media

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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