Deal Desk Leader: Pricing, Contracts & Revenue Ops

DAT Freight & Analytics

Portland (OR)

Hybrid

USD 120,000 - 170,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision, Life, and AD&

Parental Leave

Flexible Time off

401k matching

Employee Stock Purchase Plan

Transit pass

Job summary

DAT Freight & Analytics is seeking a Deal Desk & Commercial Services Manager to join our Revenue Operations team in Portland, OR. You will own end-to-end deal execution, pricing governance, and contract lifecycle management for the commercial organization.

Reporting to the Sr. Director, Revenue Operations, you will stand up the Commercial Desk, redesign the SSU and ENT contracts, and build a DOA framework to close standard deals autonomously while routing exceptions upward.

Qualifications

Bachelor's degree in Finance, Business, Economics, or a related field.
5+ years of experience in deal desk, pricing strategy, revenue operations, or contract management, including direct ownership of deal approval and pricing governance processes.
Direct experience managing or building a Delegation of Authority (DOA) or deal-approval framework.
Working knowledge of Salesforce (SFDC) and CPQ tools; comfort operating inside a CRM-driven deal-approval workflow.
Experience partnering with Legal and Finance on contract structuring, and familiarity with contract lifecycle management (CLM) tools and processes.
Strong financial acumen: able to read a deal's pricing and margin impact and make a fast, defensible call.
Excellent stakeholder management: able to hold a firm line on pricing and contract standards while keeping sales relationships productive.

Responsibilities

Own end-to-end deal approval for Broker, Carrier, and Shipper segments: pricing, product configuration, and business terms during the sales cycle.
Establish and enforce SLA-based turnaround times for deal approvals; track and report on deal desk metrics.
Build and maintain the Delegation of Authority (DOA) framework so standard deals close without escalation, and exceptions route automatically to the right approver.
Serve as the primary point of contact for deal-related questions, escalations, and disputes, resolving them promptly and consistently across segments.
Own replacement of the current standalone DocuSign contracting process, integrating contract execution directly into SFDC and NetSuite ERP.
Redesign the SSU and ENT contract processes separately to reflect their different deal complexity.
Maintain accurate, auditable records of every deal approval and contract action to support compliance and audits.
Partner with Legal and Finance to close the CLM gap that affects customer retention: standardize renewal, amendment, and offboarding workflows.