Deal Desk Analyst - Hybrid (Onboarding & Quality)

Hire Integrated; Lehi (UT); Hybrid; USD 62,000; Full time

Job summary

A dynamic technology company is seeking a Deal Desk Analyst to facilitate customer transitions from Sales to Onboarding. This hybrid role involves customer interaction, technical troubleshooting, and ensuring operational quality. Candidates should have experience in customer-facing roles and proficiency in Salesforce. The company offers a supportive environment for career growth and a starting salary of $62,000 annually.

Qualifications

• 1+ year in an outbound sales or customer-facing role.
• Proficiency with Salesforce CRM (user-level).
• Ability to thrive under pressure and manage shifting priorities.

Responsibilities

• Ensure every new customer has a smooth transition.
• Act as a quality checkpoint for sales deals.
• Manage inbound requests from multiple teams.

Skills

Customer-facing interaction

Technical troubleshooting

Organizational skills

Effective communication

Education

Bachelor’s degree OR at least two years of related experience

Tools

Salesforce

Jira

Google Suite

Zoom

Slack

Job description

A dynamic technology company is seeking a Deal Desk Analyst to facilitate customer transitions from Sales to Onboarding. This hybrid role involves customer interaction, technical troubleshooting, and ensuring operational quality. Candidates should have experience in customer-facing roles and proficiency in Salesforce. The company offers a supportive environment for career growth and a starting salary of $62,000 annually.