Deal Desk Analyst I: Fast-Paced Client Onboarding & Deals

RevOps Report; Tempe (AZ); Hybrid; USD 60,000 - 85,000; Full time

Job summary

ADP is seeking a Deal Desk Analyst I in Human Resources Outsourcing to join our Commercial Operations Center of Excellence. This hybrid role is based in Tempe, AZ or Maitland, FL and requires commutable distance to one of these offices.

You will support Sales in pre- and post-sales activities, structure deals, validate client data, and guide onboarding with a client-focused approach to ensure smooth transitions to ADP solutions.

Qualifications

• 3–5 years in business operations, customer operations/success/onboarding, sales operations experience or systems integration environment.
• Ownership mindset, customer excellence, system and data curiosity and high ethical standards.
• Strong relationship building skills, ability to collaborate in cross-functional environment and handle confidential matters.
• Proven ability to work effectively both independently and in a team-based environment.
• Ability to work in a fast-paced, performance-based environment and meet deadlines.

Responsibilities

• Manage and validate client data by working directly with Sales, Brokers, Clients and Implementation teams to ensure accurate collection of key documentation (ex. PEO Health and benefits new business prospect applications, 401k benefit forms etc.)
• Structure deals and documents in CRM, performing due diligence and analysis of customer onboarding requirements.
• Built subject matter expertise in federal/state/local guidelines, system understanding maintaining an analytical mindset.
• Provide highly engaged, client focused and just‑in‑time support for Sales partners for efficient support and problem resolution.
• Work independently demonstrating organizational skills like the ability to multi‑task, set priorities, follow up in a timely manner and maintain individual and team KPIs.
• Manage effective communication of updates, challenges and changes across Sales and key stakeholders to ensure outstanding client support experience.
• Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.

Skills

Excel

PowerPoint

MS Word

Time management

Communication

Tools

CRM

Seismic

Call monitoring

Job description

ADP is seeking a Deal Desk Analyst I in Human Resources Outsourcing to join our Commercial Operations Center of Excellence. This hybrid role is based in Tempe, AZ or Maitland, FL and requires commutable distance to one of these offices.

You will support Sales in pre- and post-sales activities, structure deals, validate client data, and guide onboarding with a client-focused approach to ensure smooth transitions to ADP solutions.