DE - State - Homes - Program Manager

KenCrest; Dover (DE); On-site; USD 90,000 - 110,000; Full time

Job summary

KenCrest is seeking a Program Manager to oversee our program that provides support and services to individuals with disabilities in their homes. You will lead and supervise a team of direct support professionals to ensure compassionate, high-quality care.

In collaboration with clients' families and stakeholders, you will develop individualized support plans, monitor outcomes, ensure regulatory compliance, and coordinate with departments and community resources to deliver comprehensive care.

Qualifications

• Bachelor's degree or equivalent experience.
• Supervisory/managerial experience in healthcare or social services.
• Knowledge of disability support required.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient with computer applications and EHR systems.
• Valid driver's license and reliable transportation.

Responsibilities

• Manage and supervise a team of direct support professionals.
• Develop and implement individualized support plans with clients' families.
• Monitor and evaluate the effectiveness of support services.
• Coordinate with other departments and community resources.
• Ensure compliance with regulations, policies, and documentation.
• Provide guidance and support to staff for professional growth.
• Stay updated on best practices through meetings, trainings, and workshops.

Skills

Supervisory experience

Healthcare knowledge

Organizational skills

Communication skills

EHR proficiency

Driver's license

Education

Bachelor's degree or equivalent experience

Job description

About the opportunity:

As a Program Manager at KenCrest, you will oversee and manage our program, which provides support and services to individuals with disabilities in their homes. Your role will have a positive impact on the lives of our clients and their families.

What you'll get to do:

• Manage and supervise a team of direct support professionals, ensuring high-quality care and support for individuals with disabilities.
• Develop and implement individualized support plans in collaboration with clients' families and stakeholders.
• Monitor and evaluate the effectiveness of support services, making necessary adjustments for optimal client outcomes.
• Coordinate and collaborate with other departments and community resources to provide comprehensive care and support.
• Ensure compliance with regulations, policies, and procedures, maintaining accurate documentation.
• Provide guidance and support to staff, promoting professional growth.
• Stay updated on best practices and industry trends through participation in meetings, trainings, and workshops.

Skills and Experience:

• Bachelor's degree in a related field or equivalent experience.
• Previous supervisory or managerial experience, preferably in healthcare or social services.
• Knowledge and experience in supporting individuals with disabilities.
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
• Excellent communication and interpersonal skills, building positive relationships with clients, families, and staff.
• Proficiency in computer applications and electronic health record systems.
• Valid driver's license and reliable transportation.