DE - State - Homes - Personal Outcomes Champion

KenCrest; Delaware; Hybrid; USD 42,000 - 64,000; Full time

Job summary

KenCrest in Delaware is seeking a Personal Outcomes Champion to advocate for individuals with intellectual disabilities, uphold rights, and support meaningful life goals. You will apply Everyday Lives principles, map life goals, and ensure person-centered decisions with stakeholders.

Collaborative, compliant, and data-driven, you’ll coordinate services and report outcomes to improve quality of life. Requirements include a Bachelor's degree in Human Services or related field, 2 years of relevant

Qualifications

• Bachelor’s degree in Human Services or related field from an accredited college or university.
• 2 years work experience with individuals with intellectual disabilities preferred.
• Clear Criminal History and child abuse check per state regulatory requirements.
• Valid Driver’s license and reliable transportation.
• Technological aptitude with a laptop and mobile device (Outlook, Word, Evolv).

Responsibilities

• Oversee coordination of services for the individual and promote continuity in service delivery.
• Comply with state regulatory requirements for Personal Outcomes Champions at KenCrest.
• Practice professional communication with all persons influencing the caseload.
• Address the individual’s medical, dental, social, financial, behavioral, spiritual needs and desires.
• Prioritize emergent situations and communicate actions as needed.

Skills

Communication

Regulatory compliance

Data reporting

Education

Bachelor’s degree in Human Services or related field

Tools

Microsoft Outlook

Microsoft Word

Evolv

Job description

Summary:

Individuals have the right to be respected, to have a voice and to participate in a meaningful community-enriched life. At times, some assistance may be needed to support those same individuals to achieve the values found in Everyday Lives. As a Personal Outcomes Champion, you are entrusted with the responsibility of ensuring that each individual you support is afforded the same rights and respected in the same manner as yourself. It is the expectation that this position will represent, advocate and pursue the dreams of the individual, making their voice the loudest heard.

Key Relationships:

• The Individual
• Individuals Interdisciplinary Team Members
• Natural Family/Significant Others
• Provider Family
• Supports Coordinator
• Regulatory Personnel
• Various KenCrest Support Staff/Management
• Community Members at Large

Supervisory Responsibility:

None

Essential Functions:

Meaningful Life:

• Learn and practice the Principles of Everyday Lives when offering support to our individuals.
• Embrace the Charting the Life Course assessment and create a life-map to help steer decision making and set individual goals.
• Ensure that the individual is involved or always considered in decision‑making and that choice is expected, not optional.
• Explain each individuals’ Rights and the responsibility and risk those Rights carry until comprehension is achieved.
• Create a relationship/connection with the individual so that you can comfortably discuss each person as an individual, not a case.
• Determine who the significant stakeholders are in the individuals life and establish a healthy rapport with them.

Program Knowledge, Skills and Responsibilities:

• Oversee the coordination of services for the individual and promote continuity and consistency in their service delivery
• Comply with State mandated regulatory Program Specialist (known as Personal Outcomes Champions at KenCrest) requirements for all programs that touch the lives of the individuals that are presented on your caseload.
• Practice and encourage professional and healthy communication with all persons who have an influence on the individuals on your caseload.
• Ensure that the individual’s medical, dental, social, financial, behavioral, spiritual and personal needs, wants and desires are being accounted for and addressed.
• Emergent situations, upon discovery or notification, will be prioritized. Necessary and appropriate actions should also be considered a priority and communicated as such.

Data and Analytics:

• Collect and report data required by department KPIs.
• Analyze current data to identify areas of improvement and opportunity.
• Provide suggestions to supervisor on ways to improve outcomes
• Participate in KenCrest initiatives as appropriate to contribute to organizational success.

Additional Job Responsibilities:

• Actively implement the Standards of Practices established for the department
• Participate in both required and optional professional trainings
• HIPAA compliance will be maintained at all times, including at the mobile and touchdown workspaces
• Maintain familiar and working knowledge of both regulatory and KenCrest expectations
• Seek direction and/or support from colleagues or Supervisors as necessary
• Attend department meetings as scheduled (in person or remotely)

Minimum Qualifications:

• Bachelor’s degree in Human Services or related field from an accredited college or university and 2 years work experience working directly with individuals with intellectual disabilities preferred.
• Clear Criminal History and child abuse check in accordance with State regulatory requirements
• Valid Driver’s license
• Reliable Transportation – this position requires that you drive yourself from location to location daily.
• Technological aptitude will be required, including the use of a laptop with programs such as Microsoft Outlook, Word, Evolv) and a cell phone

Physical Demands:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Regularly required to sit, stand and walk for periods of time, occasionally climb and descend steps, and frequently talk and hear. The employee is frequently required to use hands and fingers to handle office materials and or equipment. The employee is frequently required to drive from location to location for periods of up to 1 hour, occasionally required to drive for periods of up to 3 hours or more.

• Be capable of visual and auditory scanning of the work environment to monitor the facility to ensure safe and effective office operations.

* “Medium” physical work refers to the ability to exert or lift up to 30 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to maneuver objects.

Working Conditions:

This position required the use of your personal vehicle to transport you from location to location. It is the expectation that you work remotely, using designated hoteling areas at KenCrest facility-based programs/offices/homes.

Acknowledgements

Supervisor

I have approved this job description and reviewed it with my employee.

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Signature: Date:

Employee

I have reviewed this job description with my supervisor and acknowledge receipt.

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Signature: Date:

The statements contained in this job description reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as an all-inclusive, detailed description of all the work requirements of the position. KenCrest Services may change specific job duties with or without prior notice based on the needs of the agency.