DDD Program Supervisor: Training & Service Quality Lead

Hawaii Behavioral Health

Hilo (HI)

On-site

USD 70,000 - 95,000

Full time

9 days ago

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Job summary

Hawaii Behavioral Health is seeking a DDD Program Supervisor to support the Developmental Disabilities Division on the Big Island. The role involves onboarding, training, quality assurance, service coordination, staff oversight, and ensuring adherence to DOH and DDD requirements.

Responsibilities include supervising staff, coordinating service starts, conducting interviews, and maintaining program compliance.

Qualifications

Bachelor’s degree in social services or a related field is required.
At least 1 year of experience working with individuals with developmental and/or intellectual disabilities.
Experience working with participants with significant social, communication, and behavioral needs.
Ability to lead and direct providers and work within a multidisciplinary treatment team.

Responsibilities

Assist with DDD trainings.
Provide staffing support for the Big Island.
Address staffing coverage shortages.
Reinforce documentation standards and service quality.
Assist the Program Manager with applicant interviews.
Assist with matching clients to staff.
Coordinate shadowing and service initiation.
Support DSWs and Service Supervisors during new service starts.
Provide monthly supervision to Service Supervisors.
Ensure contract compliance and quality assurance.
Must provide coverage or substitute as needed when DSWs are unable to work their scheduled shifts.