DCIM Training & Learning Associate

Sunbird-Software-Inc.; Sioux Falls (SD); On-site; USD 42,000 - 64,000; Full time

Job summary

Sunbird Software, Inc. in Sioux Falls, SD, is seeking an entry-level DCIM Learning & Development Specialist I to support delivery of training programs for internal teams and customers.

You will help build foundational knowledge of Sunbird’s software and training processes, and deliver structured training with guidance. You will collaborate with product and support teams, create materials, maintain training records, gather feedback, and participate in ongoing learning to deepen product and

Qualifications

• Strong communication and presentation skills are required.
• Basic technical aptitude and ability to learn software systems quickly.
• Strong organizational skills and attention to detail.
• Ability to follow established processes and meet deadlines.

Responsibilities

• Deliver basic training sessions (virtual and in-person) using established materials and curricula
• Assist in creating and updating training materials, including documentation, presentations, and videos
• Support senior team members in organizing and preparing training sessions
• Maintain accurate training records and documentation
• Gather participant feedback and report insights to improve training programs
• Collaborate with internal teams to stay informed on product updates
• Participate in ongoing learning to build product and instructional knowledge

Skills

Communication Skills

Presentation Skills

Technical Aptitude

Organization & Detail

Team Collaboration

Time Management

Job description

Sunbird Software, Inc. in Sioux Falls, SD, is seeking an entry-level DCIM Learning & Development Specialist I to support delivery of training programs for internal teams and customers.

You will help build foundational knowledge of Sunbird’s software and training processes, and deliver structured training with guidance. You will collaborate with product and support teams, create materials, maintain training records, gather feedback, and participate in ongoing learning to deepen product and