DCIM Learning & Development Associate — Flexible Hours

Sunbird Software; Sioux Falls (SD); On-site; USD 42,000 - 54,000; Full time

Job summary

Sunbird Software in Sioux Falls, SD, is seeking an entry-level DCIM Learning & Development Specialist I to support the delivery of training programs for internal teams and customers. This role focuses on building foundational knowledge of Sunbird’s software and training processes while delivering structured training with guidance.

You will collaborate with cross-functional teams to create and update training materials, maintain training records, gather feedback, and stay informed about product

Qualifications

• 0–2 years of experience in training, teaching, or customer-facing roles.
• Strong communication and presentation skills with a willingness to develop further.
• Basic technical aptitude and ability to learn software systems quickly.
• Strong organizational skills and attention to detail.
• Ability to follow established processes and meet deadlines.
• Comfortable working in a collaborative, team-oriented environment.

Responsibilities

• Deliver basic training sessions (virtual and in-person) using established materials and curricula
• Assist in creating and updating training materials, including documentation, presentations, and videos
• Support senior team members in organizing and preparing training sessions
• Maintain accurate training records and documentation
• Gather participant feedback and report insights to improve training programs
• Collaborate with internal teams to stay informed on product updates
• Participate in ongoing learning to build product and instructional knowledge

Skills

Communication

Presentation skills

Technical aptitude

Organizational skills

Team collaboration

Willingness to develop

Job description

Sunbird Software in Sioux Falls, SD, is seeking an entry-level DCIM Learning & Development Specialist I to support the delivery of training programs for internal teams and customers. This role focuses on building foundational knowledge of Sunbird’s software and training processes while delivering structured training with guidance.

You will collaborate with cross-functional teams to create and update training materials, maintain training records, gather feedback, and stay informed about product