DC Workstation Technician: Desktop & Printing Support

ViziRecruiter,LLC.; Wilmington (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

401k plans

Medical insurance

Paid time off

Mental health support

Job summary

A technology solutions company based in Wilmington, Ohio is seeking a Workstation Technician to support their Distribution Services department. This role involves troubleshooting desktop and software issues, providing user training, as well as ensuring the operational efficiency of IT equipment. The ideal candidate should have strong technical skills, a customer-oriented mindset, and the ability to adapt to shifting priorities. The company offers competitive compensation and a comprehensive benefits package.

Qualifications

• Knowledge of hardware and software troubleshooting at Tier 1 level.
• Ability to create and manage documents in Microsoft Office Suite.
• Strong customer service capabilities and proactive listening.

Responsibilities

• Resolve hardware and software issues affecting operations.
• Provide immediate support to fulfillment operations.
• Install and maintain desktop and network equipment.
• Train users on new systems and procedures.

Skills

Intermediate and Tier 1 desktop computer repair

Advanced Microsoft Office skills

Customer-oriented

Professional discretion

Adaptability

Effective communication

Creativeness in problem-solving

Inquisitive information seeking

Quick learning ability

Detail-oriented

Job description

A technology solutions company based in Wilmington, Ohio is seeking a Workstation Technician to support their Distribution Services department. This role involves troubleshooting desktop and software issues, providing user training, as well as ensuring the operational efficiency of IT equipment. The ideal candidate should have strong technical skills, a customer-oriented mindset, and the ability to adapt to shifting priorities. The company offers competitive compensation and a comprehensive benefits package.