DC Power Product Engineer — Customer-Facing Tech Lead

Vertiv Group Corporation; Lorain (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

Vertiv Group Corporation in Lorain, OH is seeking a Product Engineer to be the customer-facing technical authority for the Data Center DC Power portfolio. You will translate customer needs into engineering specs and provide technical leadership across Sales, Service, and Account Management.

You will own one product segment (800V Sidecar, 800V Power Center, or In-Rack Power Shelves) and drive RFQ proposals, documentation, training, and field support while collaborating with Product Management on

Qualifications

• Bachelor's degree in Electrical Engineering (BSEE), Mechanical Engineering (BSME), or Systems Engineering.
• 5–7 years of relevant experience (2–4 years considered for exceptional candidates).
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities across stakeholders.
• Proficiency generating schematics, block diagrams, and technical illustrations.
• Knowledge of codes such as UL, IEC, NEC, and NFPA 855.
• Willingness to travel up to 25% domestically and internationally.

Responsibilities

• Gather and translate customer technical requirements into inputs for product development teams.
• Lead the technical aspects of RFQ proposals, including concept development, schematics, block diagrams, and MCAD/ECAD files.
• Provide input to product design reviews and aid specification alignment — ensuring customer needs match engineering’s interpretation.
• Create and oversee customer-facing technical documentation (user manuals, application guides, submittal packages, technical bulletins).
• Deliver product training to internal and external customers including Sales, Service, and Manufacturing.
• Provide technical field support for installed products, acting as liaison between customers and Engineering.
• Communicate market and customer feedback to drive product development via stage-gate process.
• Collaborate with Product Management on product strategy, technical questions, and roadmap input.
• Support trade shows, customer site visits, and technical presentations.
• Maintain product configurator BOM structure and support NPDI engineering deliverables.

Skills

Communication

Analytical thinking

Self-directed

Time management

Technical problem solving

Education

BSEE/BSME/Systems Engineering

Tools

Visio

ECAD

Pro/E

Job description

Vertiv Group Corporation in Lorain, OH is seeking a Product Engineer to be the customer-facing technical authority for the Data Center DC Power portfolio. You will translate customer needs into engineering specs and provide technical leadership across Sales, Service, and Account Management.

You will own one product segment (800V Sidecar, 800V Power Center, or In-Rack Power Shelves) and drive RFQ proposals, documentation, training, and field support while collaborating with Product Management on