DC Operations Pro: Waveplanning & Shipping Oversight

sephora.com; Olive Branch (MS); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401k with 4% match

Paid time off

30% employee discount

Job summary

Sephora’s Mississippi Distribution Center in Olive Branch seeks a DC Specialist to perform a range of operational office and clerical duties, including wave planning, delivery scheduling, order tracking, auditing, and reporting. A thorough knowledge of department operations is essential for success.

You’ll follow SOPs, train floor staff, respond to leadership, uphold safety and loss prevention policies, maintain attendance, and provide high-quality customer service to internal and external

Qualifications

• Experience with a Warehouse Management System (WMS) or ability to learn system.
• Proficiency in MS Excel, Word and Outlook.
• Basic math skills.
• Demonstrate effective problem-solving.
• Ability to work independently.
• Detail-oriented.
• Ability to communicate effectively and tactfully with associates and vendors at multiple levels.
• Excellent customer service skills.
• Ability to understand other functions of the business as they apply to position.
• Flexible to change and able to handle multiple priorities.
• Ability to prepare professional level correspondence.

Responsibilities

• Follow all established company standard operating procedures to ensure integrity of assigned work and production output.
• Train floor associates in departmental preferred methods and standard operating procedures.
• Pro-actively respond to direction from leadership team, including Shift Coordinators, management staff and other departmental personnel.
• Follow all Company, state and OSHA safety rules, policies and regulations to ensure safe working practices, including proper work attire; report safety violations and potential safety violations to appropriate supervisory or management personnel.
• Comply with all Company Loss Prevention policies and procedures, including proper work attire.
• Maintain regular and acceptable attendance as set by Sephora.
• Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.
• Provide high quality internal and external customer service per company standards.

Skills

WMS experience

MS Excel

MS Word

MS Outlook

Basic math

Problem solving

Independent worker

Detail-oriented

Communication skills

Customer service

Team collaboration

Education

High School Diploma or equivalent

Tools

Warehouse Management System (WMS)

Job description

Sephora’s Mississippi Distribution Center in Olive Branch seeks a DC Specialist to perform a range of operational office and clerical duties, including wave planning, delivery scheduling, order tracking, auditing, and reporting. A thorough knowledge of department operations is essential for success.

You’ll follow SOPs, train floor staff, respond to leadership, uphold safety and loss prevention policies, maintain attendance, and provide high-quality customer service to internal and external