DC Operations Leader: Safety, Staffing & Performance

Lowes; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Lowe’s is seeking an experienced Operations Leader for a distribution center role in Charlotte, NC. You will drive daily workload planning, supervise supervisors, and collaborate with corporate and support functions to monitor inventory movement and performance.

You will lead staffing, coach teams, manage resources and budgets, implement process improvements from SSC, and promote a culture of safety and high performance while preparing for upward promotion opportunities.

Qualifications

• Leadership experience with direct report responsibility.
• Mentoring and coaching others.
• Experience leading a team through change.
• Experience managing resources, time, and budget.
• Experience using troubleshooting processes to resolve problems.
• Experience taking a lead role in a Corporate-led initiative or leadership experience in another Lowe’s supply chain network facility.

Responsibilities

• Identifies and resolves safety issues on the floor and notifies the appropriate party for resolution.
• Addresses safety issues or trends escalated from inbound/outbound Operations Supervisors.
• Completes safety observations and builds a culture of safety in the work environment by driving the message through supervision.
• Partners with corporate and support functions to determine the daily workload for the day ensuring inventory movements in the facility are monitored appropriately and frequently throughout the day.
• Evaluates staffing needs to meet daily demand working with the Operations Supervisors to allocate resources to meet daily priorities and inventory flow.
• Provides inspired leadership for the organization.
• Promotes a culture that encourages top performance and high morale.
• Onboards and trains supervisors overseeing the performance and coaching of supervisors.
• Communicates effectively with inbound/outbound Operations Supervisors regarding business objectives, safety issues, current issues, upcoming events, and demand for the day.
• Reports on key performance metrics to upper management and Store Support Center (SSC).
• Sets Operations Supervisors up for success to achieve or exceed key performance indicators, safety, performance, and budget targets.
• Collaborates with other operational shifts to ensure consistent processes and expectations.
• Collaborates cross-functionally with Support Managers and Operational counterparts to ensure operational shifts have proper communication, short and long-term staffing plans, and are meeting customers’ needs.
• Identifies and acts on needs for efficient operations, safety issues, and bottlenecks.
• Reports on key performance and financial figures to upper management and SSC.
• Responsible for the key operations performance metrics of the shift.
• Identifies and assists in implementing process improvements or new processes launched from SSC.
• Attracts and hires talented individuals for the team (including Operations Supervisors, seasonal and full time Team Members).
• Sets goals, communicates clear expectations for associates, and provides timely and constructive feedback.
• Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels.
• Provides resources and support to associates as needed.
• Assists Operations Supervisors with any issues that may arise that need the resolution of management.
• Communicates effectively with associates regarding business objectives or current issues.
• Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable.
• Sponsors and leads associates through change.

Skills

Leadership experience

Mentoring and coaching

Change leadership

Resource management

Troubleshooting

Initiatives leadership

Education

Bachelor’s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field

High school diploma or GED

Job description

Lowe’s is seeking an experienced Operations Leader for a distribution center role in Charlotte, NC. You will drive daily workload planning, supervise supervisors, and collaborate with corporate and support functions to monitor inventory movement and performance.

You will lead staffing, coach teams, manage resources and budgets, implement process improvements from SSC, and promote a culture of safety and high performance while preparing for upward promotion opportunities.