Safety-Driven Operations Manager: Lead Distribution Excellence

Lowe's Companies, Inc.; Charlotte (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

Lowe's Companies, Inc. in Charlotte, NC is seeking an Operations Leader to identify and resolve safety issues, plan daily workloads, and guide supervisors to achieve performance, safety, and budget targets.

You will partner with cross-functional teams, monitor inventory flows, and drive continuous improvements across shifts. The role demands strong leadership, mentoring, and proven experience managing resources and budgets while fostering a culture of safety and high morale.

Qualifications

• Bachelor’s degree in a related field or equivalent experience
• Minimum 3 years in distribution center operations (or 7 years with increased responsibilities if education requirement not met)
• 7 years of distribution center/warehouse operations experience with increasing responsibilities
• Leadership experience with direct report responsibility
• Experience mentoring and coaching others
• Experience leading a team through change
• Experience managing resources, time, and budget
• Experience using troubleshooting processes to resolve problems
• Experience leading corporate initiatives or Lowe’s supply chain network facility
• Experience leading others through change

Responsibilities

• Identifies and resolves safety issues on the floor and notifies the appropriate party for resolution.
• Addresses safety issues or trends escalated from inbound/outbound Operations Supervisors.
• Completes safety observations and builds a culture of safety through supervision.
• Partners with corporate and support functions to determine daily workload and monitor inventory movements.
• Evaluates staffing needs to meet daily demand with Operations Supervisors and allocate resources accordingly.
• Provides inspired leadership for the organization and promotes high performance.
• Onboards and trains supervisors overseeing performance and coaching of staff.
• Communicates with Operations Supervisors about objectives, issues, events, and daily demand.
• Reports on key performance metrics to upper management and SSC.
• Sets Supervisors up for success to meet KPIs, safety, performance, and budget targets.
• Collaborates cross-functionally to ensure proper communication and staffing plans.
• Identifies and implements process improvements or new processes launched from SSC.
• Attracts and hires talented individuals for the team including Supervisors and Team Members.
• Sets clear expectations and provides timely feedback; manages associate performance.
• Provides resources and development opportunities for associates and prepares for upward promotion.
• Sponsors and leads associates through change.

Skills

Leadership

Mentoring

Change management

Resource management

Budget management

Troubleshooting

Corporate initiatives

Team leadership

Education

Bachelor’s degree in related field

Job description

Lowe's Companies, Inc. in Charlotte, NC is seeking an Operations Leader to identify and resolve safety issues, plan daily workloads, and guide supervisors to achieve performance, safety, and budget targets.

You will partner with cross-functional teams, monitor inventory flows, and drive continuous improvements across shifts. The role demands strong leadership, mentoring, and proven experience managing resources and budgets while fostering a culture of safety and high morale.