DC Operations Leader: Develop Teams, Drive KPIs, Safety & Culture

Harbor Freight Tools; Joliet (IL); On-site; USD 125,000 - 144,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Job summary

Harbor Freight Tools seeks an Operations Manager for our distribution center to drive the efficient execution of daily DC operations, uphold safety, and foster an inclusive high‑performance culture. You will lead front-line managers, monitor KPIs, partner with cross‑functional teams, and coach staff while ensuring policy and SOP compliance across all shifts.

The role includes managing staffing, equipment, and inventory, driving process improvements, and delivering results within budget with

Qualifications

• Proven ability to lead front-line managers and drive daily DC operations.
• Strong track record of monitoring KPIs and driving performance improvements.
• Ability to foster cross-functional partnerships and effective communication.

Responsibilities

• Lead and develop front-line managers to drive daily distribution center operations.
• Monitor KPIs and operational metrics to drive performance improvements and cost reductions.
• Foster cross-functional partnerships and ensure seamless communication with corporate and vendor resources.
• Develop leadership through mentoring and training, with a global perspective on cross-functional performance.
• Optimize staff productivity and ensure accountability through data-driven observations.
• Manage staffing, supply, and equipment based on forecasted volumes while following policies and procedures.
• Drive continuous process improvement and associate engagement through efficiency, planning, and resource allocation.
• Maintain safe work environment by enforcing safety policies and SOPs.

Skills

People leadership

KPI monitoring

Cross-functional collaboration

Coaching & mentoring

Inventory management

Safety compliance

Job description

Harbor Freight Tools seeks an Operations Manager for our distribution center to drive the efficient execution of daily DC operations, uphold safety, and foster an inclusive high‑performance culture. You will lead front-line managers, monitor KPIs, partner with cross‑functional teams, and coach staff while ensuring policy and SOP compliance across all shifts.

The role includes managing staffing, equipment, and inventory, driving process improvements, and delivering results within budget with