DC Maidencreek Shipping Support Clerk 3rd Shift

East Penn Manufacturing Company, Inc.; Maiden Creek (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

East Penn Manufacturing is seeking a detail-oriented Shipping Support Clerk to provide administrative and operational support for shipping activities at our Maidencreek facility. This position serves as a key point of contact for carriers, drivers, and internal departments, helping ensure accurate documentation, efficient communication, and timely shipment processing.

East Penn requires a High School Diploma or GED, basic reading and math skills, and PC/Word/Excel proficiency.

Qualifications

• High school diploma or GED required.
• Basic reading skills are required.
• Basic math (addition, subtraction, multiplication, division) required.
• Proficiency with PC, Word and Excel; able to work with mainframe systems.
• Strong communication, organizational and teamwork abilities.

Responsibilities

• Answer incoming calls and communicate with carriers, drivers, and internal personnel.
• Coordinate shipment scheduling with carriers and internal teams.
• Print loading copies and distribute documentation.
• Complete shipping paperwork and reports for shipments.
• Monitor shipping boards and ensure timely shipments.
• Ensure accuracy of loading copies and shipping documentation.
• Assist with yard operations and provide shipment information.

Skills

Reading skills

Basic math

Communication skills

Attention to detail

Organization

Education

High School Diploma or GED

Tools

PC

Mainframe systems

Microsoft Word

Microsoft Excel

Job description

Get to know East Penn!

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 22 years!

At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have long-term careers, and many do. More than 38% of our workforce has over a decade of service. Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

EOE/VEVRAA

East Penn is an Equal Opportunity Employer. You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws

Overview

East Penn Manufacturing is seeking a detail-oriented and organizedShipping Support Clerk to provide administrative and operational support for shipping activities at our Maidencreek facility. This position serves as a key point of contact for carriers, drivers, and internal departments, helping ensure accurate documentation, efficient communication, and timely shipment processing.

Responsibilities

• Answer incoming phone calls and communicate with carriers, drivers, and internal personnel regarding shipping activities.
• Contact carriers to coordinate shipment scheduling, appointments, and transportation needs.
• Print loading copies and sort/distribute documentation to appropriate locations.
• Assist common carriers and drivers by completing and processing required shipping paperwork.
• Monitor shipping boards to ensure products are prepared and available for scheduled shipments.
• Review finished load reports and verify accuracy against loading copies and shipping documentation.
• Complete required paperwork and reports for DEKA truck shipments.
• Support yard jockey operations by providing trailer assignments, dock locations, and shipment information.
• Prepare, maintain, and file shipping paperwork, reports, and related records.
• Ensure all shipping documentation is completed accurately and in a timely manner.
• Work closely with Shipping, Transportation, and Warehouse personnel to support daily operations.
• Perform other duties and responsibilities as assigned by management.

Qualifications

Education Requirements

• High School Diploma or GED required.

Qualifications & Skills

Reading Requirements

• Basic reading skills required.

Mathematical Skills

• Basic math skills including:
  • Addition
  • Subtraction
  • Multiplication
  • Division

Computer Skills

• Basic computer skills required.
• Experience or ability to work with:
  • Personal Computer (PC)
  • Mainframe systems
  • Microsoft Word
  • Microsoft Excel

Reasoning Skills

• Ability to evaluate information, identify discrepancies, and make sound decisions regarding shipping documentation and processes.

Communication Skills

• Good verbal and written communication skills.
• Good telephone skills.
• Ability to communicate effectively with carriers, drivers, customers, and internal departments.

Preferred Qualifications

• Previous clerical, administrative, transportation, logistics, shipping, or warehouse support experience preferred.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Dependable attendance and strong work ethic.
• Ability to work independently and as part of a team.

East Penn Benefits

East Penn offers excellent benefits:

• Competitive compensation
• Group insurance that includes medical, dental, vision, and prescription coverage
• 401K savings plan
• Annual bonus
• 9 paid holidays and 10 paid vacation days
• Employee assistance programs
• Fitness Discounts
• Promotional opportunities
• Safety Glasses, Safety Shoes, and Uniform provided or reimbursed by the company.