DC Group Leader & Training Coach

American Eagle Outfitters Inc.; Phoenix (AZ); On-site; USD 58,000 - 75,000; Full time

Benefits offered by this job

Bilingual in Spanish

Job summary

American Eagle Outfitters, Inc. is seeking a Group Leader for our Distribution Center in Phoenix to guide and coordinate workflow, train new hires, and ensure safe, accurate merchandise processing and shipping.

You will lead team members, manage daily tasks, and uphold a culture of safety. As the right hand to the DC Operations Supervisor, you will coach associates, monitor performance, and step in to support other departments as needed.

Qualifications

• Leadership experience in a distribution center or warehouse setting.
• Strong analytical, prioritizing, interpersonal, problem-solving, and planning skills.
• Experience in distribution center operations or warehouse environments.
• High school diploma, GED or equivalent.

Responsibilities

• Assign associates to specific job functions according to production needs.
• Be a 'Subject Matter Expert' (SME) on all department roles and tasks.
• Lead by example to inspire performance, integrity, ownership and accountability.
• Coach, develop and train associates with cross-training in coordination with DC Operations Admin & Safety Lead.
• Communicate information to department associates in the absence of the DC Supervisor.
• Monitor associates' production, quality, safety, and behavior to provide feedback to the Supervisor.
• Maintain safe work conditions and practices.
• Monitor production activities and determine operational needs with the Supervisor/Manager.
• Promote high morale, a customer-focused attitude and safety; ensure compliance with safety materials and trainings.
• Report production information for the department.
• Resolve minor processing problems and escalate to Supervisor as needed.
• Perform other duties as assigned.

Skills

Leadership experience

Analytical skills

Interpersonal skills

Problem-solving

Planning skills

Team coordination

Education

High school diploma or GED

Tools

Kronos Time-keeping Software Solutions

Google Docs

Microsoft Office Suite

Job description

American Eagle Outfitters, Inc. is seeking a Group Leader for our Distribution Center in Phoenix to guide and coordinate workflow, train new hires, and ensure safe, accurate merchandise processing and shipping.

You will lead team members, manage daily tasks, and uphold a culture of safety. As the right hand to the DC Operations Supervisor, you will coach associates, monitor performance, and step in to support other departments as needed.