DC General Manager: Lead Operations & Growth (NC)

Garaga

Greensboro, Northern (NC, KY)

Hybrid

USD 110,000 - 150,000

Full time

10 days ago

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Benefits offered by this job

401(k) and 401(k) matching

Dental, Disability, Health, Life, and

Vision insurance

Employee assistance program

Flexible spending account

Paid time off

Referral program

Job summary

Garaga in North Carolina is seeking a Distribution Center General Manager to own the facility's success, lead operations, and drive customer satisfaction. You will manage receiving, inventory, fulfillment, and shipping, while coaching a diverse team and improving efficiency and profitability.

This hands-on role requires an entrepreneurial mindset and strong leadership to deliver measurable results daily. The ideal candidate will have at least 3 years in warehouse/DC management, budget and P&L

Qualifications

Minimum 3 years of warehouse or distribution center management experience.
Demonstrated success managing budgets, P&L statements, and logistics operations.
Proven ability to motivate, lead, and develop teams in a fast‑paced, hands‑on environment.
Strong interpersonal, verbal, and written communication skills, especially in customer‑facing settings.
Strong attention to detail, accuracy, and adaptability to shifting priorities.
Experience working with external customers.
Mechanically inclined with working knowledge of hand and power tools.
College degree or equivalent combination of education and experience.
Valid driver’s license required.

Responsibilities

Execute company-defined operational processes with speed, accuracy, and innovation.
Oversee all warehouse operations, including receiving, inventory management, fulfillment, and shipping.
Lead continuous improvement initiatives to increase efficiency and reduce costs, scrap, and damage.
Ensure a safe, clean, and compliant facility by enforcing all company and OSHA standards.
Take full P&L ownership of the distribution center.
Identify opportunities to enhance profitability through smarter workflows, resource planning, and operational improvements.
Conduct proactive sales outreach and customer engagement to grow revenue.
Use data and KPIs to measure performance and drive decisions aligned with business goals.
Recruit, coach, and lead a team of warehouse, delivery, and office personnel.
Foster a culture of accountability, safety, teamwork, and empowerment.
Inspire your team by leading by example, setting clear expectations, and recognizing high performance.
Develop future leaders by mentoring and growing internal talent.
Build strong relationships with customers through responsiveness, service excellence, and problem-solving.
Act as the face of the distribution center with a strong focus on customer experience and long‑term partnerships.
Take a proactive approach to resolving customer concerns and ensuring a smooth delivery experience.
Work closely with the sales team to communicate and understand market pricing dynamics and customer concerns.