DC General Manager NC

Garaga; Greensboro, Northern (NC, KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k) and 401(k) matching

Dental, Disability, Health, Life, and 

Vision insurance

Employee assistance program

Flexible spending account

Paid time off

Referral program

Job summary

Garaga in North Carolina is seeking a Distribution Center General Manager to own the facility's success, lead operations, and drive customer satisfaction. You will manage receiving, inventory, fulfillment, and shipping, while coaching a diverse team and improving efficiency and profitability.

This hands-on role requires an entrepreneurial mindset and strong leadership to deliver measurable results daily. The ideal candidate will have at least 3 years in warehouse/DC management, budget and P&L

Qualifications

• Minimum 3 years of warehouse or distribution center management experience.
• Demonstrated success managing budgets, P&L statements, and logistics operations.
• Proven ability to motivate, lead, and develop teams in a fast‑paced, hands‑on environment.
• Strong interpersonal, verbal, and written communication skills, especially in customer‑facing settings.
• Strong attention to detail, accuracy, and adaptability to shifting priorities.
• Experience working with external customers.
• Mechanically inclined with working knowledge of hand and power tools.
• College degree or equivalent combination of education and experience.
• Valid driver’s license required.

Responsibilities

• Execute company-defined operational processes with speed, accuracy, and innovation.
• Oversee all warehouse operations, including receiving, inventory management, fulfillment, and shipping.
• Lead continuous improvement initiatives to increase efficiency and reduce costs, scrap, and damage.
• Ensure a safe, clean, and compliant facility by enforcing all company and OSHA standards.
• Take full P&L ownership of the distribution center.
• Identify opportunities to enhance profitability through smarter workflows, resource planning, and operational improvements.
• Conduct proactive sales outreach and customer engagement to grow revenue.
• Use data and KPIs to measure performance and drive decisions aligned with business goals.
• Recruit, coach, and lead a team of warehouse, delivery, and office personnel.
• Foster a culture of accountability, safety, teamwork, and empowerment.
• Inspire your team by leading by example, setting clear expectations, and recognizing high performance.
• Develop future leaders by mentoring and growing internal talent.
• Build strong relationships with customers through responsiveness, service excellence, and problem-solving.
• Act as the face of the distribution center with a strong focus on customer experience and long‑term partnerships.
• Take a proactive approach to resolving customer concerns and ensuring a smooth delivery experience.
• Work closely with the sales team to communicate and understand market pricing dynamics and customer concerns.

Skills

Warehouse management

Budget & P&L management

Team leadership

Customer-facing communication

Attention to detail

External customer experience

Mechanical aptitude

Educational background

Driver's license

Education

College degree or equivalent

Tools

Hand tools

Power tools

Job description

Opportunity as a Distribution Center General Manager in North Carolina

Ready to take ownership of a distribution center and see the direct impact of your leadership? Join Garaga in North Carolina and lead operations, people, and performance in a hands‑on management role.

Are you the kind of leader who takes initiative and looks for ways to make operations stronger?
If you enjoy developing teams, improving performance, and creating a great customer experience, this could be the right opportunity for you.

Garaga is looking for a General Manager to lead its Distribution Center in North Carolina.

In this role, you will own the success of the facility, driving operational excellence, financial performance, team development, and customer satisfaction. With an entrepreneurial mindset, you will take initiative, identify opportunities for growth, continuously improve processes, and see the direct results of your leadership every day.

Employee benefits:

• 401(k) and 401(k) matching
• Dental, Disability, Health, Life, and Vision insurance
• Employee assistance program
• Flexible spending account
• Paid time off
• Referral program

Job Summary:

• Start date: As soon as possible
• Number of positions to fill: 1
• Position: Full-time, Permanent
• Compensation: Based on experience
• Work Schedule: Monday to Friday
• Location: Greensboro, Kernersville, and Winston-Salem, North Carolina
• Execute company-defined operational processes with speed, accuracy, and innovation.
• Oversee all warehouse operations, including receiving, inventory management, fulfillment, and shipping.
• Lead continuous improvement initiatives to increase efficiency and reduce costs, scrap, and damage.
• Ensure a safe, clean, and compliant facility by enforcing all company and OSHA standards.
• Take full P&L ownership of the distribution center.
• Identify opportunities to enhance profitability through smarter workflows, resource planning, and operational improvements.
• Conduct proactive sales outreach and customer engagement to grow revenue.
• Use data and KPIs to measure performance and drive decisions aligned with business goals.
• Recruit, coach, and lead a team of warehouse, delivery, and office personnel.
• Foster a culture of accountability, safety, teamwork, and empowerment.
• Inspire your team by leading by example, setting clear expectations, and recognizing high performance.
• Develop future leaders by mentoring and growing internal talent.
• Build strong relationships with customers through responsiveness, service excellence, and problem-solving.
• Act as the face of the distribution center with a strong focus on customer experience and long‑term partnerships.
• Take a proactive approach to resolving customer concerns and ensuring a smooth delivery experience.
• Work closely with the sales team to communicate and understand market pricing dynamics and customer concerns.

The Qualifications and Skills We Are Looking for in our Distribution Center General Manager:

• Minimum 3 years of warehouse or distribution center management experience.
• Demonstrated success managing budgets, P&L statements, and logistics operations.
• Proven ability to motivate, lead, and develop teams in a fast‑paced, hands‑on environment.
• Strong interpersonal, verbal, and written communication skills, especially in customer‑facing settings.
• Strong attention to detail, accuracy, and adaptability to shifting priorities.
• Experience working with external customers.
• Mechanically inclined with working knowledge of hand and power tools.
• College degree or equivalent combination of education and experience.
• Valid driver’s license required.

Physical Demands

• Comfortable working in a fast‑paced, high‑volume distribution environment.
• Ability to work in a non‑climate‑controlled warehouse.
• Ability to frequently lift 50 to 75 lbs.
• Comfortable with frequent standing and manual labor.

IMPORTANT: Diversity. Inclusivity. Collaboration. Garaga is an Equal Opportunity Employer.

Small Is Beautiful!

Allowing all the flexibility and room to manoeuvre that you are looking for. The co‑presidents are young, think big, and have the means to achieve their ambitions. They are at the forefront of the market in terms of products and technology; they want to become leaders in terms of employer brand and employee experience.

Be Part of Something Big

Strength in numbers and experience! The Great Garaga Team is 1700people and 4facilities. A family business that has been thinking big for over 40years.

We are constantly improving. Welcoming people who have developed tools and methods to integrate people on a personal level. A company culture of generosity, respect and recognition.

Entrepreneurship at its best! A corporate culture of generosity, respect, and recognition.