Phoenix DC General Manager: Lead Operations & Growth

GARAGA Overhead Doors; Phoenix, Northern (AZ, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) and 401(k) matching

Dental, Disability, Health, Life, and 

Job summary

Garaga is seeking a Distribution Center General Manager in Phoenix to own the DC's day-to-day operations, including receiving, inventory, fulfillment, shipping, and delivery, while leading a hands-on team.

You will drive profitability by managing the P&L, identifying operational improvements, partnering with sales, and using KPIs to guide decisions, all while building strong customer relationships in a fast-paced environment.

Qualifications

• Minimum 3 years of warehouse or distribution center management experience.
• Experience managing budgets, P&L statements, and logistics operations.
• Proven ability to motivate, lead, and develop teams in a fast-paced, hands-on environment.
• Strong interpersonal, verbal, and written communication skills.
• Strong attention to detail and ability to adapt to changing priorities.
• Experience working directly with external customers.
• Mechanically inclined with working knowledge of hand and power tools.
• College degree or an equivalent combination of education and experience.
• Valid driver’s license.

Responsibilities

• Lead day-to-day distribution center operations, including receiving, inventory management, fulfillment, shipping, and delivery.
• Drive continuous improvement initiatives to increase efficiency and reduce costs, scrap, and damage.
• Maintain a safe, clean, and compliant facility in accordance with company and OSHA standards.
• Take full ownership of the distribution center’s P&L and financial performance.
• Identify opportunities to improve profitability through smarter workflows, resource planning, and operational improvements.
• Support revenue growth through proactive customer engagement and sales outreach.
• Use data and KPIs to monitor performance and make informed business decisions.
• Recruit, coach, and lead warehouse, delivery, and office personnel.
• Build a culture focused on accountability, safety, teamwork, and empowerment.
• Mentor employees and develop future leaders within the team.
• Build strong relationships with customers and act as the face of the Phoenix distribution center.
• Work closely with the sales team to understand market dynamics, pricing, and customer needs.
• Resolve customer concerns and help ensure a smooth, reliable delivery experience.

Skills

Leadership

P&L management

Budgeting

Customer relations

Data-driven decisions

Communication

Mentoring/Developing teams

Education

College degree

Tools

Hand tools

Power tools

Job description

Garaga is seeking a Distribution Center General Manager in Phoenix to own the DC's day-to-day operations, including receiving, inventory, fulfillment, shipping, and delivery, while leading a hands-on team.

You will drive profitability by managing the P&L, identifying operational improvements, partnering with sales, and using KPIs to guide decisions, all while building strong customer relationships in a fast-paced environment.