DC Associate Relations Manager

Gabe; Springfield (OH); On-site; USD 63,000 - 77,000; Full time

Job summary

FreshDirect LLC seeks a Human Resources Manager – Distribution to partner with distribution center leadership across assigned regions. The role drives HR practices, ensures compliance with employment laws, and helps build a skilled, engaged workforce in our warehouse environments.

You will lead HR strategies, support recruitment and development, manage associate relations, and coordinate staffing, performance, and succession activities with VP HR and DC leadership.

Qualifications

• Bachelor’s degree in HR, Business Admin, or related field.
• 3+ years HR experience focused on talent management and employee relations.
• Prior supervisory experience required.
• Experience supporting HR in large-scale warehouse environments.
• PHR or SHRM-CP certification preferred.

Responsibilities

• Serve as the primary HR resource for DC leaders and associates.
• Implement HR strategies at the distribution center level, promoting teamwork and a positive workplace.
• Partner with DC HR Managers to ensure consistency in strategies and processes.
• Investigate and track associate relations issues; recommend actions with leadership.
• Support recruitment, development, and retention of a highly effective workforce.
• Partner with DC leadership to meet staffing goals.
• Identify associate training needs and address them with leadership and VP HR.
• Support succession planning and internal career paths.

Skills

HR practices

Communication skills

Leadership

Discretion

Microsoft Office

Applicant tracking systems

Travel flexibility

Education

Bachelor's degree in HR or Business Administration

PHR or SHRM-CP certification preferred

Tools

Microsoft Word

Excel

PowerPoint

ATS (Applicant Tracking Systems)

Job description

Contact information

• Location 1801 Prime Parkway,Springfield, OH, 45502,United States
• Base Pay $70,000.00 / Year
• Job Category Corporate, Distribution Center
• Employee Type Exempt

Description

The Human Resources Manager – Distribution serves as the HR business partner for Gabe’s distribution centers within an assigned region. This role implements and continuously improves HR practices that reflect the company’s philosophy and core values, ensures compliance with company policies and federal and state employment laws, and partners with distribution center leadership to resolve associate relations matters and build a skilled, engaged, and committed workforce.

Duties and Responsibilities:

Serve as the primary HR resource for distribution center leaders and associates, answering HR questions or connecting them with the appropriate HR team.

Implement company HR strategies at the distribution center level, promoting teamwork, efficiency, and a positive workplace, and serve as a voice for associate concerns that need to be addressed.

Partner with other DC HR Managers to ensure consistency in strategies, processes, and other HR initiatives.

Investigate, document, and track associate relations issues; recommend appropriate actions to leadership and initiate corrective action in partnership with the VP, Human Resources.

Support the development of plans, programs, and systems that drive effective recruitment, development, and retention of a highly effective workforce.

Partner with distribution center leadership to ensure staffing goals are met.

Identify associate training needs and partner with distribution center leadership, other DC HR Managers, and VP, Human Resources to address them.

Support succession planning and talent review processes; promote internal career paths and follow-up on the development of potential internal candidates.

Coordinate and follow up on promotions, transfers, and other movements of distribution center associates in partnership with management.

Support the performance appraisal process, including execution, follow-up, and coordination of results with distribution center leadership.

Conduct exit interviews and share trends with leadership to support retention efforts.

Maintain accurate personnel records and conduct audits of associate files to ensure compliance with employment laws and safety regulations.

Stay current on changes in employment law and HR policy and communicate impacts to leadership.

Perform other duties as assigned in support of HR initiatives.

Education and Experience:

Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.

3+ years of HR experience focused on talent management and employee relations.

Prior supervisory experience required.

Experience supporting HR in a large-scale warehouse environment.

PHR or SHRM-CP certification preferred.

Knowledge, Skills, and Abilities:

Working knowledge of HR practices and federal and state employment laws.

Excellent written and verbal communication skills, with strong presentation skills.

Demonstrated leadership in a fast-paced, multi-unit environment.

Sound judgment and discretion in handling confidential and sensitive matters.

Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with web-based applicant tracking systems.

Ability to travel to distribution centers as needed.

Supervision:

Reports to the VP, Human. Directly supervises the Staffing Coordinator. Partners closely with the other corporate teams.

Disclaimer:

This description does not state or imply that the duties listed are the only duties to be performed by the position incumbent. Justification for information provided in the job description may be requested. Employees are required to follow job-related instructions and perform other job-related activities assigned by their supervisor. All requirements are subject to possible modification in order to provide reasonable accommodation to individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or the public.