DAYTIME RESTAURANT HOST/RUNNER

Farmington Country Club; Charlottesville (VA); On-site; USD 11,000 - 17,000; Full time

Job summary

Farmington Country Club in Charlottesville, VA is seeking a Casual Restaurant Runner / Host to join our high-volume Food and Beverage Operations. You will greet members, manage seating, assist with take-out orders, and maintain a clean, professional host podium.

This is a day-shift oriented, year-round role with 3–5 shifts weekly, evenings and weekends required. Compensation includes an $8.00 hourly base for hosts with 20% tip pool; runners earn $12.00 hourly base plus a 3% tip-out from servers

Qualifications

• Six months of food service experience preferred.
• Ability to lift at least 30 pounds.
• Ability to stand for six hours.
• Strong teamwork and communication skills.
• Year-round position with availability evenings, weekends, and holidays.

Responsibilities

• Greet members immediately upon entry with a smile and by name.
• Offer to hang coats, hats, and umbrellas.
• Assist with take-out orders and maintain cleanliness of host podium.
• Maintain seating flow and balance reservations with the waitlist.
• Coordinate with service staff to ensure timely food delivery and guest satisfaction.

Skills

Teamwork

Communication skills

Job description

Job Details: Job Location: FARMINGTON COUNTRY CLUB - CHARLOTTESVILLE, VA 22901, Position Type: Full Time, Salary Range: $8.00 - $12.00 Hourly, Job Shift: Day, Job Category: Restaurant - Food Service, Farmington Country Club presents an exciting opportunity for the right individual to join our high-volume and fast-paced Food and Beverage Operations team as an Casual Restaurant Runner / Host! Our runners and hosts consistently deliver high-quality service to our members and their guests in a friendly, professional manner. An ideal candidate has a background in casual dining is looking to give members and their guests fantastic service. An ideal Casual Restaurant Runner / Host candidate is available evenings and weekends and wants 3-5 shifts a week. Hosts are responsible for maintaining a flow seating of members evenly throughout the dining room, balancing existing reservations with the waitlist, assisting in take-out orders, and maintaining a clean and neat host podium, coat rack, and lobby. Runners provide clear communication with the service team and the kitchen expo, maintains the cleanliness of the runner line, and delivers food from kitchen to dining areas in two minutes or less.

The Grill is the go-to spot for members of Farmington Country Club, and is a casual sit-down restaurant & bar with a focus on American Bistro style cuisine with a complimenting bar program. The Grill hosts four different dining options - the Bar & Pub, the Dining Room, the Terrace, and the Take-Out. Member expectations often differ between the spaces, although they are still there to enjoy the same great food, elevated drinks, and excellent service. The Grill is open for Breakfast, Lunch and Dinner service 7 days a week.

Operation Hours

• Breakfast 7:30am-11:00am
• Lunch 11:00am-2:30pm
• Pub Menu & Bar Service 2:30pm-5:00pm
• Dinner 5:00pm-9:00pm

Shifts

• Breakfast/Lunch Shift: 8:00am-3:30pm
• Lunch Shift: 10:00am-3:30pm
• Dinner Shift: 4:00pm-9:30pm

Pay:

Casual Dining Hosts make $8/hourly base pay + tips from to-go orders. All checks in the restaurant have an automatic 20% gratuity and members have the option to give an additional tip. When there is more than one host working, tips are tip pooled between hosts.

Casual Dining Runners make $12/hour base pay + 3% of sales tip out from servers & bartenders.

Overall Responsibilities

• Greet members immediately upon entry with a smile and by name
• Offer to hang coats, hats, and umbrellas
• Offer extra assistance to the elderly and handicapped
• Open doors for members upon arrival or departure when possible
• Maintain server map and record of cover distribution
• Provide appropriate menus and a wine list to each table
• Inform kitchen managers as to the number of menus in the dining room at any given time
• Maintain cleanliness of all menus, inside and out
• Keep all menus up-to-date, including the appropriate weekly specials
• Answer the phone, according to Grill standards
• Full knowledge and understanding of the food and wine menus for to-go orders
• Take to-go orders and prepare checks and drinks for the runner station.
• Assist with table maintenance of water tables and folding napkins when a guest leaves the table
• Assist with bussing and sanitizing tables.
• Attend staff pre-shift meetings for information on service points and policy changes
• Follow staff checklists for set-up and clean-up
• Complete and report all weekly cleaning assignments to a manager for inspection.
• Report lost and found items to the managers
• Complete assigned duties thoroughly and in a timely manner
• Answer questions from the expo about tickets and find the appropriate service staff
• Deliver up to 3 plates/dishes to the table according to how they are presented in the window. Coordinate additional staff to assist in food delivery when needed
• Clean and stock runner station
• Assist with the bussing of tables

Qualifications

• A minimum of six months of similar food service experience preferred
• Must be able to lift, carry, push, and pull at least 30 pounds
• Must be able to walk and stand for six hours consecutively
• Strong teamwork and communication skills
• This is a year-round position and is not intended for summer-only employment. Candidates must have availability to work throughout the year, including evenings, weekends, and holidays.