Daytime Front of House Supervisor - Great Hours & Growth

Sullivanscastleisland; Hanover (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match up to 3%

Profit sharing where eligible

Free parking

Collaborative work environment

Work-life balance

Career advancement opportunities

Job summary

Sullivanscastleisland is seeking a Front of House Supervisor to guide and mentor the FOH team, ensuring every guest interaction reflects our Top 5 Brand Framework.

You will open the FOH, manage assignments, provide leadership on the floor, support servers, monitor service flow, and uphold service standards. Compensation includes $20-$23 per hour, with 401(k) and perks that promote balance and collaboration.

Qualifications

• Previous restaurant FOH supervisory experience.
• Strong understanding of restaurant service and FOH operations & POS systems.
• Strong communications and leadership skills.
• Reliable, organized, and able to maintain consistent presence on the floor.
• Able to prioritize and make sound decisions in a fast-paced environment.
• Comfortable giving direction and holding team members accountable to established standards.
• Hands-on approach, collaborative team player.
• Serve Safe certified or retaining certification upon hire.

Responsibilities

• Open the FOH and ensure the restaurant is fully prepared for service.
• Manage FOH assignments and priorities based upon the direction of the GM.
• Provide a steady, visible leadership presence throughout the shift.
• Support servers and FOH staff throughout shifts, assisting with POS questions and issues.
• Monitor service flow and food expo, step in to support the team during busy periods.
• Help ensure proper execution of service standards, restaurant procedures, and guest service expectations.
• Address routine guest concerns professionally and communicate staffing, service, guest, and operational challenges to GM.

Skills

FOH supervisory experience

FOH operations & POS systems

Communication

Leadership

Organization

Decision making

Team collaboration

Serve Safe certified

Tools

POS systems

Job description

Sullivanscastleisland is seeking a Front of House Supervisor to guide and mentor the FOH team, ensuring every guest interaction reflects our Top 5 Brand Framework.

You will open the FOH, manage assignments, provide leadership on the floor, support servers, monitor service flow, and uphold service standards. Compensation includes $20-$23 per hour, with 401(k) and perks that promote balance and collaboration.