Daytime Dining Host — Warm, Fast-Paced Guest Service

Oak Creek; Delafield (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Oak Creek is seeking a friendly and energetic host/hostess to welcome guests and guide them to seating, ensuring a positive first impression and smooth dining flow. You will take reservations or walk-ins, manage the seating chart, and promptly respond to guest needs with a courteous, solution-focused approach.

The role emphasizes excellent communication, strong customer service, and teamwork in a fast-paced restaurant environment, with responsibilities spanning opening/closing duties and

Qualifications

• Exhibit excellent verbal and written communication.
• Ability to deliver exceptional customer service.
• Ability to resolve conflict.
• Adaptability to work in a fast-paced environment.
• Possess a high energy level and professionalism.

Responsibilities

• Welcome guests in a warm and friendly manner.
• Ascertain dining and lodging needs.
• Seat guests and manage the seating chart.
• Monitor restaurant activity and dining flow.
• Respond to guest inquiries and requests timely and politely.
• Perform opening and closing duties as needed.
• Assist with side work including cleaning, stocking, and folding silverware.
• Support teammates and other departments to maintain positive relations.

Skills

Verbal communication

Written communication

Customer service

Conflict resolution

Adaptability

Job description

Oak Creek is seeking a friendly and energetic host/hostess to welcome guests and guide them to seating, ensuring a positive first impression and smooth dining flow. You will take reservations or walk-ins, manage the seating chart, and promptly respond to guest needs with a courteous, solution-focused approach.

The role emphasizes excellent communication, strong customer service, and teamwork in a fast-paced restaurant environment, with responsibilities spanning opening/closing duties and