Daytime Bartender MF

The Revel; Frisco (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

The Revel in Frisco, TX is seeking a dynamic Bartender to create a welcoming atmosphere and ensure a positive guest experience. You will greet guests, take orders, handle payments, and maintain bar cleanliness throughout shifts.

Responsibilities include delivering drinks promptly, ensuring order accuracy, and resolving guest concerns professionally to protect the venue’s reputation.

Qualifications

• Customer-facing experience in hospitality or retail with proven service.
• Excellent verbal communication with customers and team members.
• Able to handle orders accurately and efficiently in a busy environment.
• Experience working in a team-oriented setting with a positive attitude.
• Able to make and sell alcohol efficiently.
• Capability to stand for long periods and move quickly.
• Knowledge of health and safety standards; willing to obtain food handler certifications.

Responsibilities

• Greet guests, provide menus, and answer questions about food and beverage options.
• Take orders accurately, process payments via POS, issue receipts.
• Deliver orders to tables and customers in a timely manner and ensure correct orders.
• Maintain cleanliness of the bar and dining areas, and keep service stations tidy.
• Address and resolve customer complaints diplomatically to uphold the venue's reputation.

Skills

Customer service

Communication

Efficiency/Accuracy

Teamwork

Bar experience

Stamina

Health & safety

Job description

Position Overview:

We are looking for a dynamic and customer-oriented Bartender to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.

Key Responsibilities

• Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
• Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
• Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
• Cleanliness and Maintenance: Maintain the cleanliness of the bar and dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
• Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.

Qualifications

• Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
• Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
• Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
• Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
• Bar Experience: Able to make and sell alcohol efficiently.
• Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
• Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.