Day Treatment Admin Clerk - Patient Records & Coordination

North West Anglia NHS Foundation Trust; Stamford (CT); On-site; USD 29,000 - 35,000; Full time

Job summary

North West Anglia NHS Foundation Trust is seeking a diligent Day Treatment administrative support member to help admit patients, prepare notes, and maintain accurate records for DTU lists at Stamford Hospital.

The role involves handling referrals, coordinating with GPs, and ensuring smooth clerical operations across departments, with attention to confidentiality and patient service quality.

Qualifications

• Experience in clerical/administrative tasks within healthcare is desirable.
• Ability to handle patient information confidentially and accurately.

Responsibilities

• Prepare patients' medical notes for Day Treatment Unit clinics.
• Ensure all patient records, including referrals, are available for appointments.
• Contact GPs for missing referrals and information.
• Record and update patient data in the Trust IT systems.
• Organise patient notes and documents for inpatient/outpatient lists.
• Prepare patient packs and care plans for Day Treatment lists.
• Maintain accurate information in Aqua when the administrator is absent.
• Communicate effectively with other departments.
• Handle telephone and face-to-face enquiries professionally.
• Liaise with colleagues and participate in team meetings.
• Attend department staff meetings and perform other clerical duties as required.
• Prioritize tasks for colleagues identified as at risk through redeployment.

Skills

Admitting patients

Data entry

Record keeping

Telephone enquiries

Office duties

Team player

Aqua system

Tools

Aqua system

Job description

North West Anglia NHS Foundation Trust is seeking a diligent Day Treatment administrative support member to help admit patients, prepare notes, and maintain accurate records for DTU lists at Stamford Hospital.

The role involves handling referrals, coordinating with GPs, and ensuring smooth clerical operations across departments, with attention to confidentiality and patient service quality.