Day Shift Security Dispatcher - Full Time (Harrah's Hoosier Park)

Caesars Entertainment; Anderson (IN); On-site; USD 39,000 - 55,000; Full time

Job summary

Caesars Entertainment’s Day Shift Security Dispatcher position at Harrah's Hoosier Park is an on-site role in Anderson, IN. You will manage emergency and non‑emergency calls, dispatch staff and equipment, and provide pre-arrival guidance while maintaining comprehensive records.

The role requires English proficiency, ability to read safety and procedure documents, and flexibility to work varying shifts, weekends, and holidays; a related certificate or equivalent experience is expected.

Qualifications

• Must be 21 years of age or older.
• One-year certificate from college or technical school; three to six months related experience and/or training; or equivalent combination.
• Proficient in English verbal and written; able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.

Responsibilities

• Receive emergency or non-emergency calls and dispatch personnel and equipment.
• Enter, update, and retrieve information from radio, computer, and other systems.
• Test, inspect, and operate radio, telephone, computer and other equipment as needed.
• Prepare, review, and maintain reports, statistics, and records.
• Flexible to work various shifts, weekends, and holidays.

Skills

Outgoing attitude

English proficiency

Reading & interpreting documents

Mathematical ability

Flexibility to work shifts

Education

One-year certificate from college/technical school or related training

Equivalent education/experience

Tools

Database software

Spreadsheet software

Word processing software

Job description

Day Shift Security Dispatcher - Full Time (Harrah's Hoosier Park)

Anderson, IN, United States (On-site)

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary"Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Receive emergency or non-emergency calls, dispatching personnel and equipment, and providing pre-arrival instructions to callers by performing the following duties.

DIRECTLY SUPERVISES: None

How You Will Create the Extraordinary

• Coordinate emergency calls and relay daily information and assistance requests involving other law enforcement and firefighting agencies.
• Enter, update, and retrieve information from computer systems relating to radio traffic, lost and found, stolen property, and other information.
• Test, inspect, and operate radio, telephone, computer, and other equipment as needed.
• Prepare, review, and maintain reports, statistics, and records.
• Other duties may be assigned at any time.

What You Will Need

Must be 21 years of age or older.

One-yearcertificatefromcollegeortechnicalschool;orthreetosixmonthsrelatedexperienceand/ortraining;orequivalent combinationofeducationandexperience.

• Must have an outgoing, energetic, and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests.

Proficient in English verbal and written with the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Knowledge of Database software; Spreadsheet software and Word Processing software.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

• Flexible to work various shifts, weekends, and holidays.

ADDITIONAL REQUIREMENTS

• Ability to push/pull or lift to 25 pounds.
• Ability to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Ascend and descend stairs and maintain equilibrium for an extended period, stand, walk, and frequently required to sit.
• Maintains a professional work environment with management and staff.
• Responsible for fostering a fun environment and for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events while enthusiastically supporting, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance comply with established standards.

Must be able to obtain and maintain a license from the Indiana Gaming Commission, Indiana Horse Racing Commission and possess and maintain a valid Indiana driver’s license. Which will require access to all general and secure/sensitive areas of the gaming facility and back-of-house areas and periodic access to patron and investigation information.

Ability to work in a smoking environment.The noise level in the work environmentisusuallymoderate.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.