Day-Shift Hospital Security Officer: Access Control & Response

Texas Children's; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Texas Children's Hospital is seeking a full-time day shift Noncommissioned Security Officer to provide a safe, secure environment and support the public, staff and patients. You will manage access control, visitor management, logs and act as a visible deterrent to crime.

The role includes observing post, reporting hazards, completing DAR and hospital reports, responding to emergencies, and maintaining professional appearance.

Qualifications

• H.S. Diploma or GED.
• Licenses/Certifications: BLS - Cert-Basic Life Support by the American Heart Association; NCSO - Noncommissioned Security Officer by the Texas Department of Public Safety - Private Security Board, acquired within 90 days of entering the role; TDR - Texas Driver's License by the State of Texas, acquired within 90 days of entering the role; Must pass a Motor Vehicle Record (MVR) check demonstrating a clear driving record as defined by the routine driver qualifications outlined in the Texas Children's Fleet Safety Policy and Procedure by the job entry date. Must also maintain a clean driving record.
• 1 year of Security, law enforcement, military, or customer service experience

Responsibilities

• Provides security functions at designated posts during varying hours and shifts.
• Observes all persons entering and exiting the Hospital and/or assigned area of responsibility; maintains visitor and entry logs.
• Ensures that the required sign-in logs and documents are properly maintained as prescribed by departmental procedures.
• Monitors all carry out items and inspects them when the situation warrants.
• Provides proactive customer service functions to employees and visitors of the hospital. Always maintains a professional appearance and demeanor.
• Provides security functions at designated post locations.
• Monitors the area as assigned, observing all conditions around their post and/or floor assigned for potential threats to the safety of patients, visitors, employees, and medical staff.
• Reports any hazardous conditions and suspicious activity to the Sergeant, Lieutenant or Mission Control dispatcher immediately, using radio and other means of communication according to established departmental procedures.
• Completes Daily Activity Reports (DAR), Incident, and TCH Online reports as required by the hospital and departmental procedures.
• Assists in emergency situations by following the proper procedure for response.
• Documents incidents as directed by security supervision.
• If certified in Basic Life Support (BLS), may respond in the case of an emergency and use AED and Personal Protective Equipment.
• Responds to and assists hospital personnel with patient transport, elevator prioritization and reports during fire alarms, accidents, missing child alerts, and elevator entrapments.
• Trains for and responds to disaster situations in the hospital including visitor management functions, emergency lockdown, active patrol, de-escalations, security standbys, and other emergency job functions.
• Successfully completes all necessary exams for initial and ongoing certifications.

Skills

Public safety

Access control

Visitor management

De-escalation

Education

H.S. Diploma or GED

Job description

Texas Children's Hospital is seeking a full-time day shift Noncommissioned Security Officer to provide a safe, secure environment and support the public, staff and patients. You will manage access control, visitor management, logs and act as a visible deterrent to crime.

The role includes observing post, reporting hazards, completing DAR and hospital reports, responding to emergencies, and maintaining professional appearance.