Day Services Leader: Programs & Community Supports

Golden Route Operations, LLC; Springfield (MO); On-site; USD 60,000 - 67,000; Full time

Job summary

Nova Center of the Ozarks is seeking an experienced Day Services Director to lead our Day Services Department, including Community Supports, Day Program, and Employment Supports. You will oversee day-to-day operations and provide leadership to program management to ensure high-quality services.

The ideal candidate has a Bachelor's degree in a human services field, 3+ years serving individuals with developmental disabilities, and 2+ years of supervisory experience.

Qualifications

• Bachelor's degree in Therapeutic Recreation, Psychology, Social Work, or a related human services field required.
• Minimum of three years of experience working with individuals with developmental disabilities required.
• Minimum of two years of supervisory experience required.
• Must be certified or have the ability to become certified in CPR/First Aid, MANDT, and Medication Administration.
• Must have reliable transportation, a valid Class E driver's license, acceptable driving record, and required automobile insurance.

Responsibilities

• Provide overall leadership and oversight of the Day Services Department, including Community Supports, Day Program, and Employment Supports.
• Supervise and support program management and ensure effective day-to-day department operations.
• Develop, implement, and evaluate quality programming based on the needs, goals, and Person Plans of individuals receiving services.
• Ensure consistency and quality of services across Day Services programs.
• Monitor client documentation, incident reporting, medication-related documentation, daily logs, behavioral strategies, and other required records.
• Participate in annual planning meetings and provide recommendations regarding individual goals and services.
• Maintain open and effective communication with individuals served, families/guardians, Service Coordinators, staff, management, and Executive Leadership.
• Participate in the recruitment, interviewing, development, evaluation, and performance management of department staff.
• Monitor staffing needs, attendance, leave requests, scheduling, and department coverage.
• Ensure staff adherence to Nova Center of the Ozarks policies, procedures, training requirements, and applicable regulations.
• Provide coaching, feedback, and appropriate performance management to department leadership and staff.
• Oversee Medicaid Waiver billing and ensure departmental contractual obligations are fulfilled.
• Coordinate and assist with departmental training and staff development.
• Participate as a member of the Nova Center of the Ozarks Senior Leadership Team and contribute to organizational planning, policy development, goal setting, and interdepartmental initiatives.
• Represent Nova Center of the Ozarks professionally in meetings with outside agencies, community partners, and other stakeholders.
• Perform other duties as assigned.

Skills

Leadership

Organizational skills

Communication

Problem-solving

Decision-making

Microsoft Office

Google Workspace

Education

Bachelor's degree in Therapeutic Recreation, Psychology, Social Work, or related field

Tools

Microsoft Office

Google Workspace

CPR/First Aid

MANDT

Medication Administration

Class E driver's license

Job description

Nova Center of the Ozarks is seeking an experienced Day Services Director to lead our Day Services Department, including Community Supports, Day Program, and Employment Supports. You will oversee day-to-day operations and provide leadership to program management to ensure high-quality services.

The ideal candidate has a Bachelor's degree in a human services field, 3+ years serving individuals with developmental disabilities, and 2+ years of supervisory experience.