Day Room Coordinator

SELF, Inc.; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Part time

Job summary

SELF, Inc. is seeking a Day Room Coordinator for the Phoenix Community Center in Philadelphia. This part-time, non-exempt role ensures a safe, secure facility and compliant participant behavior while supporting program partners.

You will maintain logs, enter notes into HMIS, supervise activities, manage donations, conduct safety drills, and respond to urgent situations, reporting to the Program Director. The position requires strong organization, clear communication, a valid driver’s license,

Qualifications

• Minimum high school diploma or GED with related human services experience.
• Ability to observe and interpret participant behavior.
• Criminal background clearance required.

Responsibilities

• Ensure a safe, secure, and efficient facility.
• Ensure participants are in compliance with agency policies and rules.
• Monitor participant areas; ensure you are visible and continuously interacting with program participants.
• Check for contraband (i.e., illicit drugs, alcohol, weapons) in the facility through observation and searches per protocols.
• Supervise program activities, including internal and external partner programming for participants.
• Attend team meetings and trainings as directed.
• Maintain visitor protocol and follow daily log procedures.
• Follow appropriate critical incident protocols, including documenting events.
• Maintain written records and incident reports as needed.
• Conduct periodic inspections of the facility and grounds to ensure security.
• Lead fire drills and perform safety duties as required.
• Answer telephones and route calls or messages to staff.
• Receive, account for, and secure donations during shifts; provide receipts upon request.
• Enter notes and incident reports into the HMIS system as trained.
• Perform other duties as assigned.

Skills

Well-organized

Detail-oriented

Verbal communication

Written communication

Independent work

Valid driver’s license

Education

High school diploma or GED

Tools

HMIS system

Job description

# Day Room CoordinatorPhiladelphia, PA 19132## Description**Shift:** 7am – 3pm, Monday through Friday **Status:** Part-time (Non-Exempt) **Reports To:** Program Director### ### **Position Summary**The Day Room Coordinator is responsible for managing and monitoring the operations and activities of the Phoenix Community Center to ensure compliance with program rules and expectations. The Day Room Coordinator is responsible for ensuring the safety of participants, as well as the security and sanitation of the program. The Day Room Coordinator will provide direct program support for the participants by assisting with information/resource sharing and supporting the work of internal and external program partners.### ### **Key Duties and Responsibilities*** Ensure a safe, secure, and efficient facility.* Ensure participants are in compliance with agency policies and rules.* Monitor participant areas; ensure you are visible and continuously interacting with program participants.* Check for contraband (i.e., illicit drugs, alcohol, weapons, etc.) in the facility through general observation and searches per the search, contraband, and weapons protocols.* Supervise program activities, including internal and external partner programming for participants.* Attend team meetings and trainings as directed.* Maintain visitor protocol and follow daily log procedures.* Follow appropriate critical incident protocols, including providing adequate accompanying documentation.* Maintain a comprehensive and accurate written record of events that occur during shifts, as well as thorough incident reports if needed.* Maintain participant meal sheets and sign-in/out logs, as well as all other logbooks and records.* Conduct periodic inspections of the facility and grounds through rounds to ensure the security of the facility.* Conduct periodic fire drills and perform other safety duties as directed or required to ensure the safety of participants, including implementing emergency evacuation protocols.* Answer telephones and route calls or messages to appropriate team members.* Receive, account for, and secure all donations received during the shift, as well as provide donation receipts to donors upon request.* Must be trained on entering notes and incident reports into the City of Philadelphia HMIS system.* Perform other duties as assigned.## Qualifications### **Education and Qualifications*** A minimum of a high school diploma or GED equivalent with a combination of acceptable training and experience in human services, including but not limited to homelessness, substance abuse, and mental health.* Must be able to frequently stand, walk, sit, bend, and lift supplies.* Must be able to visually observe, hear, understand, and interpret participant behavior.* Must be able to provide constructive feedback to the shift leader or designee to improve services.* A criminal background clearance will be required.### **Knowledge and Skills*** Must be well-organized, detail-oriented, task-driven, and able to work independently and set daily priorities.* Must possess strong verbal and written communication skills.* Must be flexible and willing to assist in cases of urgency and/or emergencies.* Must have a valid driver’s license and a clean motor vehicle record.