Datacenter Technician

TGS International Group; Sterling (VA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan with company support

Annual paid time off

Flexible work options

Employee Assistance Programs

Ongoing training and professional development

Job summary

A leading technology solutions provider is looking for Connectivity & Hardware Support Engineers in Sterling, Virginia. You will provide support for cabling infrastructure and network hardware, managing equipment setups and troubleshooting issues. Ideal candidates will have a background in cabling environments, experience with server hardware, and proficiency with modern cabling tools. This role offers competitive pay and benefits including health insurance and ongoing training.

Qualifications

• Background in voice and data cabling environments.
• Experience with Moves, Adds, and Changes (MAC) work.
• Proficient in using modern cabling test tools.

Responsibilities

• Network and desktop equipment setup and support.
• Monitor and manage tickets, ensuring SLA compliance.
• Test and troubleshoot copper and fiber infrastructure.

Skills

Voice and data cabling background

Experience with Moves, Adds, and Changes (MAC)

Practical experience with fiber and copper installations

Familiarity with rack and stack of server hardware

Proficient in using modern cabling test tools

Understanding of LAN/WAN and network hardware

Knowledge of ServiceNow or similar systems

Job description

Pay Range

TGS International Group provided pay range: $65,000.00/yr - $75,000.00/yr. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Direct message the job poster from TGS International Group.

About the Role

We are hiring Connectivity & Hardware Support Engineers to join our client's team, providing support for cabling infrastructure and network hardware at the client.

Responsibilities

• Network and desktop equipment setup and support
• Patching, circuit provisioning, and break‑fix services
• Rack and stack of servers and data center equipment
• Ensuring full connectivity and documentation

Work Schedule

• Monday to Friday on a rotating shift: 07:00 – 16:00 or 14:00 – 23:00
• Participation in out‑of‑hours and on‑call work, including evenings and weekends
• Travel to multiple client sites within the region

Key Responsibilities

• Monitor and manage tickets, ensuring SLA compliance
• Audit and document cabling and desktop setups
• Perform patching, disconnect/reconnect, and data wiping
• Test and troubleshoot copper and fiber infrastructure
• Terminate and install copper/fiber voice and data cabling
• Build, rack, and stack server/network equipment
• Replace network hardware components as required
• Maintain inventory and update stock records
• Conduct site surveys and maintain accurate documentation

Required Skills and Experience

• Background in voice and data cabling environments
• Experience with Moves, Adds, and Changes (MAC) work
• Practical experience with fiber and copper installations
• Familiarity with rack and stack of server hardware
• Proficient in using modern cabling test tools
• Understanding of LAN/WAN and network hardware
• Knowledge of ServiceNow or similar systems

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company support
• Annual paid time off
• Flexible work options
• Employee Assistance Programs
• Ongoing training and professional development
• Inclusive hiring practices and disability support
• Diversity programs for women and veterans

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