Datacenter Break-Fix Technician

Nesco Resource, LLC; Richardson (TX); On-site; USD 41,000 - 50,000; Full time

Job summary

Nesco Data Center & Infrastructure in Richardson, TX is seeking an onsite Data Center and Server Break Fix Technician for the Greater Richardson area.

Shift: Wed-Sat, 8a-6p. Responsibilities include troubleshooting IBM and Dell servers, providing 1st level 24/7 break-fix support, and documenting work in ticketing software.

Qualifications

• Hands-on break-fix on IBM and Dell servers.
• 1st level 24/7 break-fix support experience.
• Ability to prioritize tasks and communicate clearly, both written and verbal.

Responsibilities

• Analyze, diagnose and troubleshoot hardware/server issues and document activity.
• Maintain inventory and update ticketing system with actions and status.
• Provide project support and on-call ticket handling.

Skills

Break-fix experience

Server troubleshooting

Team guidance

Tools

IBM servers

Dell servers

Ticketing system

Job description

Up to $36 per hour Richardson, TX Onsite Right to Hire Skill Type: Information Technology

Job Description

Nesco Data Center & Infrastructure is seeking an Onsite Data Center and Server Break Fix Technician in the Greater Richardson, TX area.

Shift: Wed-Sat, 8a-6p

Desired Tech must be able to hands-on Break Fix Client, IBM , and Dell Servers (PDU's, Motherboards, Memory, Fans, Arrays, etc).

• Analyzes, diagnoses, and troubleshoots hardware/server issues with focus on responsiveness; provides issue resolution. Maintains inventory and documentation of activity in ticket tracking software. Some familiarity with desktop support and deployment. Tech will provide project support as well as on-call support for incoming tickets.
• Provides 1st level 24/7 break-fix support for IT hardware as specified by or utilized in customer environment.
• Ability to guide others. Problem solving and self-management skills with attention to detail. Ability to prioritize tasks and effectively communicate verbally and in writing.

Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities. com171