Data & Tech Analyst — Dashboards, AI Prototyping

Servco Pacific Inc.; United States; On-site; USD 57,000 - 86,000; Full time

Job summary

Servco Pacific Inc. is seeking a Data & Technology Business Analyst to analyze data, dashboards, and technology needs across Hawaii Retail operations, providing forward-deployed engineering support and light app development.

You will collaborate with business stakeholders, document requirements, and help deliver AI-enabled prototypes while ensuring data integrity and security. This role emphasizes roadmap alignment, KPI tracking, and hands-on dashboard work to improve operational performance.

Qualifications

• Bachelor's degree in Computer Science, IT, business administration, or related field preferred.
• Experience with data analysis, dashboarding, business or systems analysis, process documentation, systems implementation, testing, or project coordination through internship, coursework, or project experience preferred.
• Valid driver's license and clean driving record
• Experience in automotive retail or a similar industry a plus.
• Foundational knowledge of data analysis and visualization tools such as SQL, Tableau, or Power BI.
• Exposure to JavaScript, HTML, or similar application development languages.
• Familiarity with Databricks or similar data platforms a plus.
• Ability and willingness to learn and use approved AI tools (e.g., Claude, Copilot, or similar) to support data and application work.
• Strong organizational skills and attention to detail.
• Strong communication skills and ability to work directly with business stakeholders.
• Working understanding of project coordination and software/system testing concepts.

Responsibilities

• Develop, maintain, and enhance assigned dashboards, reporting, and data solutions; validate accuracy and communicate relevant findings.
• Analyze and document requirements for assigned business or system needs. Identify process and system gaps and recommend practical solutions within established standards.
• Coordinate assigned activities within Auto Retail technology projects and system changes from planning through implementation.
• Maintain project documentation and status updates, monitor risks and issues, and recommend or escape next steps as appropriate.
• Develop and execute test cases for assigned applications, integrations, and system changes. Support user acceptance testing, document results, help resolve defects, and elevate implementation issues.
• Map and document application dependencies, interfaces, and data flows for assigned systems. Identify routine integration, data movement, or automation gaps and recommend improvements.

Skills

SQL

Tableau

Power BI

JavaScript

HTML

Data Visualization

Dashboards

Analytical Thinking

Attention to Detail

Stakeholder Communication

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field

Tools

Databricks

Job description

Servco Pacific Inc. is seeking a Data & Technology Business Analyst to analyze data, dashboards, and technology needs across Hawaii Retail operations, providing forward-deployed engineering support and light app development.

You will collaborate with business stakeholders, document requirements, and help deliver AI-enabled prototypes while ensuring data integrity and security. This role emphasizes roadmap alignment, KPI tracking, and hands-on dashboard work to improve operational performance.